Who kidnapped excellence? : what stops us from giving and being our best / Harry Paul, John Britt, Ed Jent.

Format:

Book

Author/Creator:

Paul, Harry, 1950-

Britt, John, 1962- author.

Jent, Ed, author.

Series:

BK business book.

BK business book

Gale eBooks

Language:

English

Subjects (All):

Organizational effectiveness.

Work ethic.

Employee motivation.

Success in business.

Success.

Physical Description:

1 online resource (x, 149 pages) : illustrations.

Edition:

First edition.

Other Title:

What stops us from giving and being our best

Place of Publication:

San Francisco : Berrett-Koehler Publishers, Inc., [2014]

Language Note:

English

System Details:

text file

Summary:

In this entertaining parable, bestselling authors Harry Paul, John Britt, and Ed Jent tell how to give and be your best in five critical work dimensions-passion, flexibility, communication, competency, and ownership-and foster excellence in your organization.

Contents:

Cover; Contents; Foreword; Introduction; 1. Excellence Kidnapped; 2. The Demand for the Return of Excellence; 3. Average and His Team Get to Work; 4. Below Average; 5. Passion Meets N. Different; 6. Competency Meets N. Ept; 7. Flexibility Meets N. Flexibility; 8. Communication Meets Miss Communication; 9. Ownership Meets Poser; 10. Leadership Meets the Employees; 11. What Every Leader, Manager, Supervisor, and Employee Must Know About Excellence; Epilogue; Now ELEVATE Your Excellence!; People and Companies Who 'Get It'; Jack, the Coffee Tastes Better When You Make It!; Baptist Hospital

First Choice Home MedicalSouthwest Airlines; Mitchells Family of Stores; Galt House Hotel; Acknowledgments; About the Authors

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9781626560895

1626560897

9781626560888

1626560889

OCLC:

864141097