Start with hello : how to convert today's stranger into tomorrow's client / Linda Coles.

Format:

Book

Author/Creator:

Coles, Linda.

Language:

English

Subjects (All):

Public relations.

Business networks.

Social networks.

Interpersonal relations.

Interpersonal communication.

Physical Description:

1 online resource (217 p.)

Edition:

1st edition

Other Title:

How to convert today's stranger into tomorrow's client

Place of Publication:

Milton, Qld. : Wiley, 2013.

Language Note:

English

System Details:

text file

Summary:

How and why the ability to connect with strangers is vital to business success Good communication with colleagues and clients is an important aspect of doing business successfully. But if you're only talking to your associates, you're missing out on half the story and leaving money on the table. Start with ""Hello"" reveals how the most successful businesspeople and leaders share an overlooked and underappreciated talent-the ability to engage and communicate with strangers in productive, creative ways. Put simply, people like to do business with people they know, like, and trust. So get to k

Contents:

Contents; About the author; Introduction; Opening story; La fleur qui marche; Part I: Why communicating with strangers is the key to business success; Chapter 1: Is the internet limiting serendipity?; Stranger danger; Creating opportunities for serendipity; Chapter 2: Action brings activity; Act on it; Chapter 3: Find the commonality; Chapter 4: How behaviour determines outcomes; Be a bit ' out there'; Behavioural profiles; Be open to subtlety; Chapter 5: Sameness creates comfort, difference creates opportunity; Mix it up a bit; Neat or nutty?; All it takes is an icebreaker; In a nutshell

Part II: How to start a productive conversation with a strangerChapter 6: Making a positive first impression; Drop those inhibitions; Open your eyes and smile; Chapter 7: Networking freestyle - make the first move; Decide who you want to talk to; Internal networking; Your family has networks too; Chapter 8: Networking at events; Choosing appropriate events; High-end events; Before you go; When you get there; Starting a conversation; Knowing what to say; Moving on to someone else; Following up; Socialising with CEOs; When in Rome . . .; In a nutshell

Part III: How to build effective business relationships onlineChapter 9: Be web worthy; Improving your profile; Show up online; Facebook; LinkedIn; Twitter; Blogging; Chapter 10: Digital etiquette and body language; Using LinkedIn; Using Twitter; Using Facebook; Newsletters; Your digital body language; Chapter 11: Don't forget the telephone; Don't forget email totally; In a nutshell; Part IV: How to understand and leverage behavioural styles; Chapter 12: Create a strategy; Determine your end point; Show up in person; Show up online; Make your message stand out

Following up from a meeting in personFollowing up from a virtual message; Leveraging; Chapter 13: Behavioural profiles; DiSC® behavioural profiling; Assessing a person's behavioural profile; In a nutshell; Part V: How to boost and utilise your personal network; Chapter 14: Networking socially; How did you meet your life partner?; Do parents have more friends?; Join a volunteer organisation; Turning acquaintances into friends; Get out on the golf course; Chapter 15: Mind your manners; Turn on a smile; Sometimes, things just happen; In a nutshell; Conclusion; Index

Notes:

Includes index.

Description based on online resource; title from title page (ebrary, viewed August 5, 2013).

ISBN:

9780730304807

0730304809

9781299738508

1299738508

OCLC:

853364735