Fundamentals of reference [electronic resource] Carolyn M. Mulac.

Format:

Book

Author/Creator:

Mulac, Carolyn.

Series:

ALA Fundamentals Series

ALA fundamentals series

Language:

English

Subjects (All):

Reference services (Libraries)--United States.

Reference services (Libraries).

Reference sources--Bibliography.

Reference sources.

Internet in library reference services.

Physical Description:

1 online resource (146 p.)

Place of Publication:

Chicago, Ill. : American Library Association, c2012.

Language Note:

English

Summary:

An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!

Contents:

Contents; Acknowledgments; Introduction; Part 1: Reference Sources; Chapter 1: Encyclopedias; Chapter 2: Websites; Chapter 3: Dictionaries; Chapter 4: Almanacs, Handbooks, and Yearbooks; Chapter 5: Indexes; Chapter 6: Directories; Chapter 7: Geographical Sources; Chapter 8: Biographical Sources; Chapter 9: Statistical Sources; Part 2: Reference Services; Chapter 10: The Reference Interview; Chapter 11: Reference Service in Person; Chapter 12: Telephone Reference Service; Chapter 13: Online Reference Service; Chapter 14: Reference Service to Children and Young Adults

Chapter 15: Reference Service in Special SubjectsChapter 16: Reference Policies; Chapter 17: Reference Standards; Chapter 18: Reference Evaluation; Appendix: ALA Documents; Bibliography; List of Reference Sources Discussed in Part 1; Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on online resource; title from title page (ebrary, viewed September 10, 2013).

ISBN:

0-8389-9489-X

OCLC:

867920771