The certified software quality engineer handbook / Linda Westfall.

Format:

Book

Author/Creator:

Westfall, Linda, 1954- author.

Language:

English

Subjects (All):

Electronic data processing personnel--Certification.

Electronic data processing personnel.

Computer software--Examinations--Study guides.

Computer software.

Computer software--Quality control.

Physical Description:

1 online resource (976 p.)

Edition:

1st ed.

Place of Publication:

Milwaukee, Wisconsin : ASQ Quality Press, 2009.

Language Note:

English

Contents:

Intro

Title Page

CIP data

Table of Contents

CD-ROM Contents

List of Figures and Tables

Preface

Acknowledgments

Part I: General Knowledge

Chapter 1: A. Quality Principles

1. Benefits of Software Quality

2. Organizational and Process Benchmarking

Chapter 2: B. Ethical and Legal Compliance

1. ASQ Code of Ethics

2. Legal and Regulatory Issues

Chapter 3: C. Standards and Models

ISO 9000 Standards

IEEE Software Engineering Standards

SEI Capability Maturity Model Integration (CMMI)

Chapter 4: D. Leadership Skills

1. Organizational Leadership

2. Facilitation Skills

3. Communication Skills

Chapter 5: E. Team Skills

1. Team Management

2. Team Tools

Part II: Software Quality Management

Chapter 6: A. Quality Management System

1. Quality Goals and Objectives

2. Customers and Other Stakeholders

3. Planning

4. Outsourcing

Chapter 7: B. Methodologies (for Quality Management)

1. Cost of Quality (COQ)

2. Process Improvement Models

3. Corrective Action Procedures

4. Defect Prevention

Chapter 8: C. Audits

1. Audit Types

2. Audit Roles and Responsibilities

3. Audit Process

Part III: Systems and Software Engineering Processes

Chapter 9: A. Life Cycles and Process Models

Waterfall Model

V-Model

W-Model

Spiral Model

Iterative Model

Test-Driven Development

Feature-Driven Development

Incremental Development

Rapid Application Development

Evolutionary Development

Chapter 10: B. Systems Architecture

Embedded System

n-Tier

Client-Server

Web

Wireless

Messaging

Collaboration Platforms

Chapter 11: C. Requirements Engineering

1. Requirements Types

2. Requirements Elicitation

3. Requirements Analysis

Chapter 12: D. Requirements Management

1. Participants

2. Requirements Evaluation.

3. Requirements Change Management

4. Bidirectional Traceability

Chapter 13: E. Software Analysis, Design, and Development

1. Design Methods

2. Quality Attributes and Design

3. Software Reuse

4. Software Development Tools

5. Software Development Methods

Chapter 14: F. Maintenance Management

1. Maintenance Types

2. Maintenance Strategy

Part IV: Project Management

Chapter 15: A. Planning, Scheduling, and Deployment

1. Project Planning

2. Project Scheduling

3. Project Deployment

Chapter 16: B. Tracking and Controlling

1. Phase Transition Control

2. Tracking Methods

3. Project Reviews

4. Program Reviews

Chapter 17: C. Risk Management

1. Risk Management Methods

2. Software Security Risks

3. Safety and Hazard Analysis

Part V: Software Metrics and Analysis

Chapter 18: A. Metrics and Measurement Theory

1. Terminology

2. Basic Measurement Theory and Statistics

3. Psychology of Metrics

Chapter 19: B. Process and Product Measurement

1. Software Metrics

2. Process Metrics

3. Metrics Reporting Tools

Chapter 20: C. Analytical Techniques

1. Sampling

2. Data Collection and Integrity

3. Quality Analysis Tools

Part VI: Software Verification and Validation (V&amp

V)

Chapter 21: A. Theory (of V&amp

1. V&amp

V Methods

2. Software Product Evaluation

Chapter 22: B. Test Planning and Design

1. Test Strategies

2. Test Plans

3. Test Designs

4. Software Tests

5. Tests of Supplier Components and Products

6. Test Coverage Specifications

7. Code Coverage Techniques

8. Test Environments

9. Test Tools

Chapter 23: C. Reviews and Inspections

Objectives of Peer Reviews

Benefits of Peer Reviews

What to Peer Review

Selecting Peer Reviewers

Informal versus Formal Peer Reviews

Types of Peer Reviews.

Risk-Based Peer Reviews

Desk Checks

Walk-Throughs

Inspections-The Process and Roles

Inspections-Planning Step

Inspections-Kickoff Meeting Step

Inspections-Preparation Step

Inspections-Inspection Meeting Step

Inspections-Post-Meeting Steps

Soft Skills for Peer Reviews and Inspections

Technical Reviews

Chapter 24: D. Test Execution Documentation

Test Execution

Test Case

Test Procedure

Test Log

Problem Report

Test Results Data and Metrics

Test Report

Chapter 25: E. Customer Deliverables

Peer Reviews

Development Testing

Development Audits

Pilots

Ordering, Manufacturing, Shipping

Installation Testing

Customer/User Testing

Part VII: Software Configuration Management

Chapter 26: A. Configuration Infrastructure

1. Configuration Management Team

2. Configuration Management Tools

3. Library Processes

Chapter 27: B. Configuration Identification

1. Configuration Items

2. Software Builds

Chapter 28: C. Configuration Control and Status Accounting

1. Item, Baseline, and Version Control

2. Configuration Control Board (CCB)

3. Concurrent Development

4. Status Accounting

Chapter 29: D. Configuration Audits

Functional Configuration Audit (FCA)

Physical Configuration Audit (PCA)

Standardized Checklists

Chapter 30: E. Product Release and Distribution

1. Product Release

2. Archival Processes

Appendix A: Software Quality Engineer Certification Body of Knowledge

Glossary

References

Index.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

600-00-4852-1

OCLC:

893681417