Product safety excellence : the seven elements essential for product liability prevention / Timothy A. Pine.

Format:

Book

Author/Creator:

Pine, Timothy A., 1949- author.

Language:

English

Subjects (All):

Product safety.

Product design.

Consumer protection.

Products liability.

Physical Description:

1 online resource (135 p.)

Edition:

1st ed.

Place of Publication:

Milwaukee, Wisconsin : ASQ Quality Press, [2012]

Language Note:

English

Summary:

Product safety problems really waste company resources, alienate consumers, frustrate employees, and leave company stakeholders disgusted. It is easy to understand why most consumer product companies are committed to product safety and why they often seem willing to devote even more resources to increase their organization's safety commitment. Their logic seems to be that this kind of action will result in higher levels of safety performance.Achieving excellence in product safety is not about seeking more commitment. It is all about understanding what to do and how to do it using the fine organization one already has.Product Safety Excellence defines the seven vital elements that are essential to achieving state-of-the-art product safety performance with the benefits of product liability prevention, product quality improvement, and higher levels of consumer trust and loyalty.This book is appropriate for anyone interested in understanding the concepts underlying product safety excellence. It should especially be read by management and technical personnel with a responsibility and/or desire for eliminating product safety problems and improving profitability and consumer loyalty.

Contents:

Intro

Contents

List of Figures

Preface

Acknowledgments

1 Introduction

2 technical Collaboration Using Knowledge resources

3 Concept Evaluation Achieving Inherently Safe Designs

4 Design qualification Confirming Safety, reliability, and manufacturability

5 Supplier qualification verifying Capabilities, Capacities, Controls, and Commitment

6 Product qualification Documenting Design and Process and testing Conformance

7 Supplier quality Process verifying Process Performance

8 Strategic Auditing monitoring, Confirming, and Improving Effectiveness of Prevention Systems

9 Conclusion

Appendix A twenty questions to test your Product Safety Savvy

Appendix B to the quiz

Index.

Notes:

Includes index.

Description based on print version record.

ISBN:

9780873891592

0873891597

9780873891608

0873891600

9786000049409

6000049404

OCLC:

893681509