Smart sales manager : the ultimate playbook for building and running a high-performance inside sales team / Josiane Chriqui Feigon.

Format:

Book

Author/Creator:

Feigon, Josiane Chriqui.

Language:

English

Subjects (All):

Selling.

Success in business.

Teams in the workplace.

Physical Description:

1 online resource (292 p.)

Edition:

1st edition

Place of Publication:

New York : American Management Association, 2013.

Language Note:

English

System Details:

text file

Summary:

Lead your team to success in the new Sales 2.0 world.

Contents:

Customer 2.0 is mad as hell : understanding the new independent buyer

Talent 2.0 : why millennials make a winning team of disruptive

Tool power 2.0 : sales 2.0 at work

Prospecting 2.0 : inside sales superheroes in action

Hiring superheroes : the talent building blocks of an inside sales organization

Training the talent : making training stick and giving it legs

Ready, set, coach! building an integrated coaching program

You're the coach

Metrics 2.0 : call activity gets a makeover

Flex your influence! smart strategies for team meetings

Total transparency : smart strategies for 1:1 forecast reviews

Contests, spiffs, and texts : smart strategies for motivational makeovers

Tough talks : smart strategies for low performers, problem.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9780814437384

0814437389

9780814432846

0814432840

OCLC:

851160534