Scenario-based e-learning : evidence-based guidelines for online workforce learning / Ruth Colvin Clark.

Format:

Book

Author/Creator:

Clark, Ruth Colvin.

Language:

English

Subjects (All):

Employees--Training of--Computer-assisted instruction.

Employees.

Problem-based learning.

Instructional systems--Design.

Instructional systems.

Physical Description:

1 online resource (248 p.)

Edition:

1st ed.

Place of Publication:

San Francisco, Calif. : Pfeiffer, 2013.

Language Note:

English

Summary:

"Scenario-Based Learning offers a wealth of ideas for improving critical thinking skills, problem solving, and includes suggestions for promoting opportunities for practicing scenario-based learning on the job. The book contains a wealth of kick-off alternative research-based examples and describes various types of case data. The book also includes tutorials, action templates, and online references. This must-have resource also includes information on intrinsic versus instructional feedback, rubrics for virtual worlds, as well as technique for refining thinking skills"-- Provided by publisher.

Contents:

Intro

Scenario-Based e-Learning: Evidence-Based Guidelines for Online Workforce Learning

Copyright

Contents

Foreword

Acknowledgments

Chapter 1: What Is Scenario-Based e-Learning

Scenario-Based e-Learning: A First Look

What Do You think?

Scenario-Based e-Learning Defined

The Learner Is an Actor Responding to a Job-Realistic Situation

The Environment Is Preplanned

Learning Is Inductive Rather Than Instructive

The Instruction Is Guided

Scenarios Incorporate Instructional Resources

The Goal Is to Accelerate Workplace Expertise

What's in a Name?

Scenario-Based vs. Directive Training Environments

Learning from Mistakes

Scenarios to Lead or to Culminate?

Target Audience

What Scenario-Based e-Learning Is Not

Not a Game

Not a Scenario with Questions

Not a Simulation

Not About a Delivery Mode or Media

Not About Specific Technology

Six Reasons to Consider Scenario-Based e-Learning Now

1. Scenario-Based e-Learning Can Accelerate Expertise

2. Scenario-Based e-Learning Can Offer Return on Investment

3. Learners Like Scenario-Based e-Learning

4. Scenario-Based e-Learning Has Better Transfer Potential

5. Scenario-Based e-Learning Can Build Critical Thinking Skills

6. Technology Can Facilitate Scenario-Based e-Learning Development

What Do You Think? Revisited

Coming Next

Additional Resources

Scenario-Based e-Learning and You: Why Now?

Chapter 2: When To Use Scenario-Based e-Learning

Consider Scenario-Based e-Learning for Strategic Tasks

What Do You Think?

Situations That Call for Scenario-Based e-Learning

Rare Occurrence Tasks

Critical Thinking Skills Training

Compliance-Mandated Training

Learner Expertise and Scenario-Based e-Learning

Lengthy Timeline Tasks

Risk-Adverse Tasks

Eight Scenario-Based Learning Domains.

1. Interpersonal Skills

2. Compliance Policies and Procedures

3. Diagnosis and Repair

4. Research, Analysis, and Rationale

5. Tradeoffs

6. Operational Decisions and Actions

7. Design

8. Team Coordination

Scenario-Based Multimedia Interfaces

Branched Scenarios

Menu-Driven

Full Screen Active Object

Virtual Worlds

Meet the Scenario-Based e-Learning Samples

Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities

Chapter 3: Design of Scenario-Based e-Learning

Overview of a Scenario-Based e-Learning Design Model

Component 1: The Task Deliverable

Core Component 2: The Trigger Event

Core Component 3: Scenario Data

Core Component 4: Guidance and Instruction

Core Component 5: Feedback

Core Component 6: Reflection

Modes and Media in Scenario-Based e-Learning

Scenario-Based e-Learning and You: Your Draft Design Model

Chapter 4: Defining Scenario Outcomes

Outcome Deliverables for Learning Domains

Assess the Complexity of your Outcome Responses

1. Number of Outcomes

2. Outcome Precision

3. Interface Response Options

4. Social Presence

Translate Your Learning Objectives

Multimedia Response Options

Scenario Outcomes and Multimedia Interfaces

Additional Resource

Scenario-Based e-Learning and You: Translating Your Objectives

Chapter 5: Designing the Trigger Event and Case Data

Planning the Trigger Event

Defining Case Data

Formats for Case Data

Saving and Tracking Case Data

Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data

Chapter 6: Building Guidance in Scenario-Based e-Learning.

What Do You Think

What Is Guidance?

Option 1: Fade Support from High to Low

Option 2: Move from Simple to Complex

Use SMES to Identify Complexity Factors

Option 3: Consider Open vs. Closed Response Options

Option 4: Consider Interface/Navigation Design

Option 5: Add Training Wheels

Option 6: Incorporate Coaching and Advisors

Option 7: Embed Worksheets

Option 8: Adjust Feedback

Option 9: Make Learning Collaborative

Scenario-Based e-Learning and You: Defining Guidance

Chapter 7: Putting the "L" In Scenario-Based e-Learning

Integrating Knowledge and Skill Resources

Tutorials

Reference

Examples

Make Examples Engaging

Instructors

Give Your Learners an Instructional Role

Scenario-Based e-Learning and You: Defining Instructional Resources

Chapter 8: Designing Feedback and Reflection

The Power of Feedback

Instructional vs. Intrinsic Feedback

Feedback in a Nutshell

1. Be Specific

2. Provide Intrinsic and Instructional Feedback

3. Adjust Feedback Frequency Based on Guidance Needs and Learning Goals

4. Focus the Feedback Based on Your Goals

Embed Reflection Opportunities for Learners

Feedback and Reflection in Learning Domains

Interpersonal Skills

Compliance

Diagnosis and Repair-Research and Analysis

Tradeoffs

Operational Decisions

Design

Team Coordination

Scenario-Based e-Learning and You: Defining Feedback

Chapter 9: Evaluation of Scenario-Based e-Learning

Focusing Your Evaluation

Do the Learners Like It?

Is Instruction Effective?.

Is the Learning Environment Efficient?

Does Learning Transfer?

Is There a Good Return on Investment?

Plan Evaluation in Stages

Back to the Basics: Test Reliability and Validity

Test Items for Scenario-Based e-Learning

Did I Pass the Test?

Testing with Online Scenarios

Scenario-Based e-Learning and You: Planning Your Evaluation

Chapter 10: Does Scenario-Based e-Learning Work?

Does It Work?

Is It Efficient?

Does It Motivate?

What Features Make a Difference?

Limits of Research

The Evolution from Single Experiments to Meta-Analysis

Discovery Learning Does Not Work

Guided Discovery Can Have Learning Advantages over "Traditional" Instruction

Learning Excel in Scenario-Based Versus Directive Lessons

Learner Scaffolding Is Essential for Success

Should Domain Information Come Before or After Problem Solving?

Assign Problems First-Then Provide Explanations

Provide Explanations Before and During Learning

Use Collaboration for More Challenging Scenarios

Make the Instructional Interface Easy to Use

Guided Discovery Can Be More Motivating Than "Traditional" Instruction

Feedback and Reflection Promote Learning

Provide Detailed Instructional Feedback

Provide Opportunities to Compare Answers with Expert Solutions

Visual Representations Should Be Congruent with Your Learning Goals

Use Visual Representations Rather Than Text Alone When Visual Discrimination Is Important

Can Scenario-Based e-Learning Accelerate Expertise?

Accelerating Orthopedic Expertise

Accelerating Electronic Troubleshooting Expertise

Research on Scenario-Based e-Learning - The Bottom Line

Additional Resources.

Scenario-Based e-Learning and You: Evidence-Based Decisions

Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning

What Is Knowledge Elicitation?

Three Approaches to Knowledge Elicitation

Concurrent Verbalization

After-the-Fact Stories

Reflections on Recorded Behaviors

Which Elicitation Method Should You Use?

Evidence on Knowledge Elicitation Methods

Types of Knowledge and Skill to Elicit

Actions and Decisions

Cues

Rationale and Rules of Thumb

Monitoring

Questions to Elicit Knowledge Needed During the Interview

Incorporating Critical Thinking Skills into Your Lessons

Use of Actions Taken

Use of Decisions Made

Use of Cues Identified

Use of Rationale and Rules of Thumb

Teaching Monitoring Skills in Your Scenario-Based e-Learning

Guidelines for Success

1. Take Care in Selecting Experts

2. Don't Over-Extend

3. Work in a Team

Scenario-Based e-Learning and You: Eliciting Tacit Knowledge

Chapter 12: Implementing Scenario-Based e-Learning

What Do you Think?

Four Steps to Project Success

Step One: Present a Strong Business Case

Visualize Scenario-Based e-Learning for Stakeholders

Determine the Magnitude of the Performance Gap

Incident-Driven Training

Compliance Training

Identify Tradeoffs to Diverse Solution Options

Delivery Media Tradeoff Analysis for Automotive Troubleshooting

Highlight Opportunities to Build Expertise That Are Unavailable or Impractical in Workplace

Leverage the Motivational Potential of Scenario-Based e-Learning

Present Evidence on the Benefits of Scenario-Based e-Learning

Estimate Your Production Costs

Step Two: Plan Your Project

Plan and Secure Your Resources.

Define and Classify the Target Knowledge and Skills.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

9781118416457

1118416457

9781283893312

1283893312

9781118419007

1118419006

OCLC:

823388776