Oracle Siebel CRM 8 developer's handbook : a practical guide to configuring, automating, and extending Siebel CRM applications / Alexander Hansal.

Format:

Book

Author/Creator:

Hansal, Alexander.

Language:

English

Subjects (All):

Oracle (Computer file).

Application software--Development.

Application software.

Customer relations--Management--Data processing.

Customer relations.

Physical Description:

1 online resource (576 p.)

Edition:

1st ed.

Other Title:

Oracle Siebel Customer Relationship Management Eight developer's handbook

Place of Publication:

Birmingham, U.K. : Packt Enterprise, 2011.

Language Note:

English

System Details:

text file

Biography/History:

Hansal Alexander: Alexander Hansal has worked as an IT professional in small, medium, and global corporations. Since 2001, Alexander works as a technical instructor and consultant for Siebel CRM and Oracle Business Intelligence in Europe. He enjoys teaching, and shares his knowledge and expertise in his classes at Oracle University and in his weblog, http: //siebel-essentials. blogspot. com/

Summary:

A practical book and eBook for configuring, automating, and extending Siebel CRM applications

Contents:

Cover; Copyright; Credits; About the Author; About the Reviewer; www.PacktPub.com; Preface; Chapter 1: Siebel Tools and the Siebel Repository; Siebel Tools user interface; Title bar; Menu bar; Toolbar; Docking windows; Editors; Status bar; Navigating in Siebel Tools; Siebel Repository metadata; The data layer; Tables and columns; Interface tables; Indexes; Object type relationships in the Siebel data layer; The business layer; Business components, joins, and fields; Links; Business objects; Relationships of business layer and data layer objects; The presentation layer; Applets and controls

ViewsScreens; Applications; Menus and toolbars; Relationships of presentation layer and business layer objects; The integration layer; Internal integration objects; External integration objects; The automation layer; Business services; Workflow processes; Tasks; Commands; The logical architecture of Siebel applications; Other object types; Summary; Chapter 2: Developer Tasks; Initializing the local database; Establishing network connectivity; Verifying settings in the client configuration files; Downloading and initializing the local database

Getting object definitions from the server databaseProjects and objects; Siebel Tools Options; The development process; Checking out; Creating or modifying object definitions; New Object Wizards; Creating new records; Copying existing object definitions; Creating a new version of existing object definitions; Modification techniques; Validating object definitions; Compiling object definitions; Testing and debugging; Checking in; Local locking and prototyping; Archiving object definitions; Importing archived object definitions; Comparing object definitions; Searching the Siebel Repository

Integrating external source control systemsAutomating developer tasks using command line options; Keeping the upgrade in mind; Summary; Chapter 3: Case Study Introduction; Background of All Hardware (AHA); Description of AHA's business processes; Sales-Update Customer; Sales-Retail Order; Marketing-Campaign Tracking; Requirements for AHA; Sales-Update Customer; Sales-Retail Order; Summary; Chapter 4: Symbolic Strings; Understanding symbolic strings; Creating and using symbolic strings; Creating symbolic strings manually; Associating symbolic strings with objects

Using batch scripts to create symbolic strings automaticallyUsing strconv.bat to generate symbolic strings; Using strcons.bat to consolidate duplicate symbolic strings; Using message categories; Localizing Siebel applications; Summary; Chapter 5: Creating and Configuring Applets; Understanding applets and web templates; Applet web templates; Applet web template types; Creating and modifying form applets; Case study example: creating a form applet; Copying an existing applet; Changing caption text using symbolic strings; Changing the association to a business component field

Deleting existing controls

Notes:

Includes index.

ISBN:

9786613376848

9781283376846

1283376849

9781849681872

1849681872

OCLC:

797916710