Risk and crisis management : 101 cases / Akira Ishikawa, Atsushi Tsujimoto.

Format:

Book

Author/Creator:

Ishikawa, Akira, 1934-

Contributor:

Tsujimoto, Atsushi.

Language:

English

Subjects (All):

Emergency management--Case studies.

Emergency management.

Risk management--Case studies.

Risk management.

Crisis management--Case studies.

Crisis management.

Physical Description:

1 online resource (292 p.)

Edition:

Rev. ed.

Place of Publication:

Singapore ; Hackensack, NJ : World Scientific, 2009.

Language Note:

English

Summary:

Natural disasters, terrorist attacks, financial collapses, and other crisis situations have occupied public attention to an unprecedented degree in recent years. In the face of these events, the study of risk and crisis management is becoming more important than ever before. This book is a clear and comprehensive guide to the most common emergency situations of our day, giving succinct, practical advice on how best to avoid them if possible, how to minimize loss and damage once they have occurred, and how best to recover sustainably. The 101 cases presented here cover both natural and man-made disasters, drawing on recent and current case histories to propose workable solutions for governments, corporations and ordinary people facing extraordinary times. This revised and expanded edition of the authors' 1999 book, Survival - Simulation of Risk and Crisis Management 69, is written in an accessible style and contains the latest research in the field. It will benefit laypeople, professionals, and academics alike. In particular, safety professionals, public management professionals, CEOs, CIOs, tertiary students and researchers will appreciate its pragmatic, vigilant approach to dealing with and recovering from natural and man-made disasters in the interest of long-term survival and sustainability.

Contents:

1. How the internet is a useful crisis management tool

2. How communication technology must be harnessed in an emergency

3. How government response is crucial

4. How supplementary lifeline utilities must be developed

5. How voluntary support must be catered for

6. How to deal with psychological stress

7. Why ripple effects must be analysed

8. Why preparation for disaster must include basic precautions

9. What to do in the event of a tsunami

10. How to distinguish between tsunami advisories : warning and watch

11. The hospital's role in crisis management

12. Why hospitals must have continual access to water

13. How schools can be used as evacuation centers (1)

14. How schools can be used as evacuation centers (2)

15. How to get the injured to hospital

16. How to call an ambulance

17. How to deal with rumors

18. How to prepare for the breakdown of electrical substations (lifeline utilities) : an example from the Taiwan earthquake

19. How a disaster can be turned into a lesson

20. The mid-Niigata Prefecture earthquake (1) : how the media was unhelpful

21. The mid-Niigata Prefecture earthquake (2) : how to keep means of communication open

22. The mid-Niigata Prefecture earthquake (3) : why it is critical to restore a region's industry

23. The mid-Niigata Prefecture earthquake (4) : why there should be private insurance against earthquake damage

24. How to plan for evacuation during torrential rain

25. How to prepare for hazardous secondary effects

26. What we can learn from Hurricane Katrina

27. The great Sichuan earthquake : why wide-area-coverage evacuation centers are needed

28. Why everyone must take precautionary measures

29. Why we need to repeat simulated experiences

30. When knowledge is not enough

31. How knowledge acquired by experience is superior

32. What to do if a war breaks out while in a foreign country

33. What to do if you get caught in an emergency abroad

34. What to do if you get arrested while abroad

35. How to avoid terrorist bombing attacks

36. What to do if you find an intruder in your hotel room (1)

37. What to do if you find an intruder in your hotel room (2)

38. How to respond to a medical emergency abroad

39. Why analysis of real-life experiences are needed

40. How to prepare for emergencies on a routine basis

41. Why portable toilets are essential

42. How typhoon psychology is fatal

43. Why specific roles should be allocated

44. How specific roles should be allocated

45. How to deal with personal risk (1)

46. How to deal with personal risk (2)

47. How to prevent fires at home (1)

48. How to prevent fires at home (2)

49. How to ensure the safety of your infant

50. How to ensure water supply

51. How to maximize the use of flashlights

52. Why the need for self-insurance

53. How to deal with bankruptcy of financial institutions

54. How the lifting of payoffs ban has affected risk

55. What clothing and other personal effects are appropriate

56. What to do in an emergency when driving or using an elevator

57. Why the need to fall back on "self-help" when overseas

58. How spyware infects your computer

59. Why internet auctions are at your own risk

60. How to counter phishing fraud

61. How to protect yourself against credit card skimming (1)

62. How to protect yourself against credit cards skimming (2)

63. Why businesses should not neglect on-going training

64. Why a physical distribution system is necessary

65. How to compensate for an incomplete crisis management education

66. How effective life protection products could be developed

67. Why the need to develop next-generation disaster prevention technologies

68. How products could be developed in support of disaster response

69. What criteria to use in assessing a crisis

70. What are the crisis management efforts directed at?

71. How to maintain communication between operations staff, residents and specialists

72. Why the atomic industry must maintain ongoing dialog with its community

73. How the multi-faceted check system works

74. How indirect damages may far surpass your assumptions

75. How management can respond swiftly - the feed-forward mode (1)

76. How management can respond swiftly - the feed-forward mode (2)

77. How to predict disasters

78. How to establish a quick response setup

79. Why a backup system is needed

80. How to counter weaknesses in supply chain management

81. When reading the manual won't do

82. What is the crux of crisis management?

83. How the Kamban (Just In Time : JIT) system can be tweaked to support production

84. How managerial behavior matters

85. How to tap the know-how of security companies

86. How to protect your computers

87. How to guard against computer viruses

88. Why risk financing is an absolute

89. How office location affects crisis management

90. How to set the optimum security level of information systems

91. What lessons were learned from the Fukuchiyama line train derailment?

92. What safety measures and environmental policies should chemical companies adopt? - 93. How to deal with asbestos damage

94. How intellectual property infringement is spreading

95. How to secure food safety and information reliability

96. How the natural sciences, arts and social sciences can collaborate

97. How to make your investor relations work

98. What are the consequences of irresponsible media coverage?

99. How to prevent personal information leakage

100. Why the need for an informatics education towards problem-solving

101. How compliance should be reconsidered : organizations that comply with laws and regulations while satisfying ethical requirements considering autopoietic theory.

Notes:

Originally ed. published in Japan in 2006 by Shumpusha Publishing as: Risk and crisis management : 99 cases.

Includes bibliographical references (p. 243-247) and index.

ISBN:

9786612758164

9781282758162

1282758160

9789814273909

9814273902

OCLC:

670429670