Business confidential : lessons for corporate success from inside the CIA / Peter Earnest and Maryann Karinch.

Format:

Book

Author/Creator:

Earnest, Peter.

Contributor:

Karinch, Maryann.

Language:

English

Subjects (All):

United States. Central Intelligence Agency.

United States.

Business intelligence.

Success in business.

Organizational change.

Physical Description:

1 online resource (241 p.)

Edition:

1st edition

Place of Publication:

New York : AMACOM/American Management Association, 2010.

Language Note:

English

System Details:

text file

Summary:

From the situation room to the boardroom: intelligence secrets to win your corporate war-cold or hot.

Contents:

Contents; Foreword; Acknowledgments; INTRODUCTION: How Much Is Business? How Much Is Espionage?; SECTION 1 People with Purpose: The Heart of Success; CHAPTER ONE: Where Intelligence Operations and Business Meet; The Intersection of Interests; Different Approaches, Common Needs; Inspiration for Everyday Excellence; CHAPTER TWO: What Are the Right Qualities?; Who Is an "Officer"?; Live the Paradox-Independent Thinking and Team Playing; Focus on the Mission; First, Do No Harm; Put Passion to Work; Deliver Competence, Not Heroics; CHAPTER THREE: Hiring to Support Your Mission; Preparing to Hire

ScreeningThe Initial Interview; Testing; Making the Cut; CHAPTER FOUR: Building a Committed Cadre; Fostering Employee Engagement; Onboarding; Training and/or Education; Continuous Training; Experiential Learning; Continuing Education; SECTION 2 The Intelligence Cycle; What Is Intelligence?; CHAPTER FIVE: Collection-Challenges and Techniques; The Challenge of Information Collection; Targeted Sources; Alternate Sources; No Stone Unturned; Techniques of Collection; CHAPTER SIX: Collection-Interpersonal Skills; Collecting Information on People; The Rewards of Collection; The Arts of Translation

The Arts of DecodingGetting Inside Communications; Elicitation Techniques; CHAPTER SEVEN: Analysis; Approaches to Analysis; Factors Affecting Analysis; Strategic Insights; CHAPTER EIGHT: Dissemination; Elements of the President's Daily Brief; Managing Imperfect Information; SECTION 3 Organizational Improvement; CHAPTER NINE: Public Image; Accidental Identity; Too Necessary to Be Ugly; The Authentic Image; CHAPTER TEN: The Presumption of Success; Hug Your Enemy; Wash Your Hands; MICE at Work; The Path of Persuasion; Using Projection; CHAPTER ELEVEN: Meeting Change with Intelligence

Outcome ThinkingSorting the Influences; Normalizing Change; Monitoring Responses to Pressure; CHAPTER TWELVE: Damage Assessment; The Oversight Function; Eliciting Disclosure; CONCLUSION: When Advice from a Spy Means Good Business; Glossary; A; B; C; D; E; G; H; I; K; M; N; O; P; R; S; T; U; Source Material and Recommended Reading; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9786613023339

9781283023337

1283023334

9780814414491

0814414494

OCLC:

693771894