Telephone calls : unity and diversity in conversational structure across languages and cultures / edited by Kang Kwong Luke, Theodossia-Soula Pavlidou.

Format:

Book

Contributor:

Luke, Kang Kwong.

Pavlidou, Theodossia.

Series:

Pragmatics & beyond ; new ser. 101.

Pragmatics & beyond, 0922-842X ; new ser. 101

Language:

English

Subjects (All):

Conversation analysis.

Language and culture.

Telephone calls.

Physical Description:

viii, 287 p.

Edition:

1st ed.

Place of Publication:

Philadelphia, PA : J. Benjamins Pub., c2002.

Language Note:

English

Summary:

Telephone conversation is one of the most common forms of communication in contemporary society. For the first time in human history, some people are spending as much time, if not more, talking on the telephone as they are on face-to-face conversations. The aims of this book are: to bring together in one volume research on telephone conversations in different languages, to compare and contrast people's methods of handling telephone conversational tasks in different communities, and to explore the relationship between telephone conversational practice and cultural settings. The papers are based on first-hand, naturally-occurring data obtained from a variety of languages, including Chinese, Dutch, English, French, German, Greek, Japanese, Korean, and Persian. Theoretical and methodological issues pertaining to research on telephone conversations are discussed.

Contents:

Telephone Calls

Editorial page

Title page

LCC page

Table of contents

Notes on the contributors

Acknowledgments

Introduction

Studying telephone calls

Notes

References

Part I Opening telephone calls

Recognition and identification in Japanese and Korean telephone conversation openings

Abbreviations

On the telephone again! Telephone conversation openings in Greek

Telephone conversation openings in Persian

Appendix

Language choice in international telephone conversations

Part II Problem solving, topic management and closing

Reporting problems and offering assistance in Japanese business telephone conversations

Appendix 1

Appendix 2

Appendix 3

The initiation and introduction of .rst topics in Hong Kong telephone calls

Romanisation, transcription, and glossing conventions

Moving towards closing

Transcription conventions

Part III Theoretical and methodological considerations

Comparing telephone call openings

Relfections on research on telephone conversation

Appendix: Transcription conventions

Subject Index

Name Index

The PRAGMATICS AND BEYOND NEW SERIES.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

9786612160998

9781282160996

1282160990

9789027296221

9027296227

OCLC:

56117659