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Handbook of usability testing : how to plan, design, and conduct effective tests / Jeff Rubin, Dana Chisnell.
- Format:
- Book
- Author/Creator:
- Rubin, Jeffrey, 1949-
- Language:
- English
- Subjects (All):
- User interfaces (Computer systems)--Testing.
- User interfaces (Computer systems).
- Computers.
- Physical Description:
- 1 online resource (386 p.)
- Edition:
- 2nd ed.
- Place of Publication:
- Indianapolis, IN : Wiley Pub., c2008.
- Language Note:
- English
- System Details:
- text file
- Summary:
- Whether it?s software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You?ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product?s usability, and more.
- Contents:
- Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Second Edition; About the Authors; Credits; Acknowledgments; Contents; Foreword; Preface to the Second Edition; Part I: Usability Testing: An Overview; Chapter 1: What Makes Something Usable?; Chapter 2: What Is Usability Testing?; Chapter 3: When Should You Test?; Chapter 4: Skills for Test Moderators; Part II: The Process for Conducting a Test; Chapter 5: Develop the Test Plan; Chapter 6: Set Up a Testing Environment; Chapter 7: Find and Select Participants; Chapter 8: Prepare Test Materials
- Chapter 9: Conduct the Test SessionsChapter 10: Debrief the Participant and Observers; Chapter 11: Analyze Data and Observations; Chapter 12: Report Findings and Recommendations; Part III: Advanced Techniques; Chapter 13: Variations on the Basic Method; Chapter 14: Expanding from Usability Testing to Designing the User Experience; Afterword; Index
- Notes:
- Includes index.
- ISBN:
- 9786611374549
- 9781118080405
- 1118080408
- 9781281374547
- 1281374547
- 9780470386088
- 0470386088
- OCLC:
- 437211687
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