Love 'em or lose 'em : getting good people to stay / Beverly Kaye and Sharon Jordan-Evans.

Format:

Book

Author/Creator:

Kaye, Beverly L.

Contributor:

Jordan-Evans, Sharon, 1946-

Series:

A BK business book

Language:

English

Subjects (All):

Employee retention.

Labor turnover.

Physical Description:

1 online resource (329 p.)

Edition:

4th ed.

Other Title:

Getting good people to stay

Love them or lose them

Place of Publication:

San Francisco, California : Berrett-Koehler Publishers, 2008.

Language Note:

English

System Details:

text file

Summary:

With every employee who walks out the door costing the company up to 200 per cent of their annual salary to replace, retention is one of the most important issues facing businesses. From the CEO to the front-line supervisor, this work gives solutions for engaging and retaining the employees they simply can't afford to lose.

Contents:

Contents; Preface; Acknowledgments; Introduction; 1 ASK: What Keeps You?: Do you know what they want?; 2 BUCK: It Stops Here: Who's in charge of keeping them?; 3 CAREERS: Support Growth: Are you building their future or are you in the way?; 4 DIGNITY: Show Respect: Do they know that you respect them?; 5 ENRICH: Energize the Job: Do your people have to leave to find growth and challenge?; 6 FAMILY: Get Friendly: Avoid making your employees choose between work and family life; 7 GOALS: Expand Options: There are five career paths other than up

8 HIRE: Fit Is It: Make a match or start from scratch9 INFORMATION: Share It: Do you have it? Do you hoard it?; 10 JERK: Don't Be One: Are you one?; 11 KICKS: Get Some: Are we having fun yet?; 12 LINK: Create Connections: If you build them, they will stay; 13 MENTOR: Be One: Are they learning from you?; 14 NUMBERS: Run Them: Calculate the cost of loss; 15 OPPORTUNITIES: Mine Them: Will they find them inside or outside?; 16 PASSION: Encourage It: Help them find the

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

ISBN:

9786612299315

9781605095349

1605095346

9781282299313

128229931X

9781576757765

1576757765

OCLC:

476226423