Shared services : a manager's journey / Daniel C. Melchior, Jr.

Format:

Book

Author/Creator:

Melchior, Daniel C., 1966-

Language:

English

Subjects (All):

Shared services (Management).

Management.

Physical Description:

1 online resource (257 p.)

Edition:

1st ed.

Place of Publication:

Hoboken, N.J. : Wiley, c2008.

Language Note:

English

Summary:

Praise for Shared Services A Manager's Journey""In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.""-Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared

Contents:

Shared Services: A Manager's Journey; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: BROWN FIELDS, GREEN FIELDS, AND HAZEL FIELDS; CHAPTER 2: FINALLY; CHAPTER 3: YOU ARE ONLY AS GOOD AS THOSE YOU ARE SURROUNDED BY; CHAPTER 4: DECISION TIME; CHAPTER 5: THE JOURNEY BEGINS; CHAPTER 6: THE JOURNEY CONTINUES; CHAPTER 7: MISSION ACCOMPLISHED; CHAPTER 8: LOCATION, LOCATION, LOCATION; CHAPTER 9: A TOUGH CONVERSATION; CHAPTER 10: EL PASO GOES LIVE; CHAPTER 11: TEAMWORK; CHAPTER 12: END-TO-END PROCESS; CHAPTER 13: PROCESS STEERING TEAMS; CHAPTER 14: PREPARATION

CHAPTER 15: DINNER AND A MEETING CHAPTER 16: MEASURE, MEASURE, MEASURE; CHAPTER 17: BONUS TIME; CHAPTER 18: PAY UP; CHAPTER 19: ALLOCATION TIME; CHAPTER 20: ALLOCATION DETAILS; CHAPTER 21: PERCEPTION IS REALITY; CHAPTER 22: THE DEVIL IS IN THE DETAILS; CHAPTER 23: THE NEXT STEPS; CHAPTER 24: SMOOTH RUNNING; CHAPTER 25: THE MEETING CONTINUES; CHAPTER 26: BEST-LAID PLANS; CHAPTER 27: TIME FOR A CHANGE; CHAPTER 28: OPPORTUNITY; CHAPTER 29: GROWTH; CHAPTER 30: HELLO AND GOOD-BYE; CHAPTER 31: THE CONFERENCE; CHAPTER 32: THANKSGIVING; INDEX

Notes:

Includes index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

9786610974580

9781118045176

1118045173

9781119197188

111919718X

9781280974588

1280974583

9780470198803

047019880X

OCLC:

744987795