A survival guide to managing employees from hell : handling idiots, whiners, slackers, and other workplace demons / Gini Graham Scott.

Format:

Book

Author/Creator:

Scott, Gini Graham.

Language:

English

Subjects (All):

Problem employees--Case studies.

Problem employees.

Supervision of employees.

Physical Description:

x, 230 p. : ill.

Edition:

1st ed.

Place of Publication:

New York : AMACOM, c2007.

Language Note:

English

System Details:

text file

Summary:

All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.

Contents:

Bad Attitude

Incompetent

Personal Issues

Trust and Honesty

Communication

Putting It All Together.

Notes:

Digitized and made available by: Books24x7.com.

Includes index.

ISBN:

9786611128623

9781281128621

1281128627

9780814430071

0814430074

OCLC:

929146790