Unleashing innovation : how Whirlpool transformed an industry / Nancy Tennant Snyder and Deborah L. Duarte.

Format:

Book

Author/Creator:

Snyder, Nancy Tennant, 1957-

Contributor:

Duarte, Deborah L., 1956-

Language:

English

Subjects (All):

Washing machine industry--Technological innovations--United States--History.

Washing machine industry.

Household appliances industry--Technological innovations--United States--History.

Household appliances industry.

Whirlpool Corporation--Management.

Whirlpool Corporation.

Physical Description:

1 online resource (272 p.)

Edition:

1st ed.

Place of Publication:

San Francisco : Jossey-Bass, c2008.

Language Note:

English

Summary:

In publications such as BusinessWeek and Fast Company, the media have celebrated Whirlpool's transformation into a leading-edge innovator and Nancy Tennant Snyder's role as chief innovation officer. Ten years after this remarkable transformation, Unleashing Innovation tells the inside story of one of the most successful innovation turnarounds in American history. Nancy Tennant Snyder and coauthor Deborah L. Duarte reveal how Whirlpool undertook one of the largest change efforts in corporate history and show how innovation was embedded throughout the company, which ultimate

Contents:

Unleashing Innovation: How Whirlpool Transformed an Industry; Contents; Foreword; Preface; Origins; Introduction; Whirlpool in an Unlikely Space; How Embedded Innovation Makes Whirlpool Unique; Testing Your Resolve; Part I: THE ANATOMY OF INNOVATION; Chapter 1: EMBEDDED INNOVATION IN ACTION; How Centralpark Began; What Motivates Innovators?; Embedded Innovation Made Centralpark Possible; Could Centralpark Have Happened with Other Innovation Frameworks?; How Embedded Innovation Has Changed Whirlpool; Chapter 2: STRUCTURING AND SUSTAINING INNOVATION; Elements of the Rational Framework

The Five Emotional DriversHow Emotional Drivers Create a Virtuous Cycle; There Are Two Sides, and Both Are Needed; Part II: RATIONAL DRIVERS; Chapter 3: THE STRATEGIC ARCHITECTURE; Vision and Strategy; Definition; Goals; Guiding Principles; Process; The Integrator; Chapter 4: MANAGEMENT SYSTEMS; Strategic and Operations Systems; Financial Systems; Performance Management Systems; Leadership Development Systems; Career Management Systems; Learning and Knowledge Systems; Tailor Systems to Specific Needs; Systems Are Essential; Chapter 5: THE INNOVATION MACHINE

Innovative Companies Versus Companies That InnovateThe Fantastic Voyage Through the Whirlpool I-Pipe; Making the Whirlpool I-Pipe Work; Integrating the I-Pipe with Other Systems; Chapter 6: INNOVATORS AND INNOVATION MENTORS; Feeding the Hunger; The First Innovators; Building on Our Strengths; I-Mentor Selection and Training; I-Mentor Roles; Motivation to Become and Stay an I-Mentor; Social Networking and Sustainable Innovation; The Innovators' Contribution to Whirlpool; Chapter 7: MANAGING EXECUTION AND RESULTS; Using the S-Curve as a Change Management Guide; Embedded Innovation Metrics

Metrics and the S-CurveForward-Looking Metrics; The Role of Top Leadership; Beyond Execution; Part III: EMOTIONAL DRIVERS; Chapter 8: LEARN; Permission to Learn; How the I-Pipe Enables Learning; Learning Enables Change; How Learning Connects with Other Emotional Drivers; What Motivates Learners; Organizational Learning and the S-Curve; Building Learning into the Innovation Process; The Role of Knowledge Management; The Passion for Learning; Chapter 9: DREAM; The Power of Dreams; The Idea Multiplier Effect of Dreams; Dreams at Work; Resistance to Dreams at Work; Varieties of Dreams

Connections with Other Emotional DriversChapter 10: CREATE; Cultural Barriers to Creativity; Developing a Receptive Culture for Creativity; Diversity and Creativity; Creating an Environment That Fosters Creativity; Chapter 11: HEROES; How People Become Innovation Heroes; The Hero's Journey; Recognizing Potential I-Heroes; What I-Heroes Seek; Connections with Other Emotional Drivers; I-Heroes Are Mythical Creatures; Chapter 12: SPIRIT; The Spirit of Winning; The Spirit of Engagement; Factors That Promote Engagement; Embedded Innovation Lights the Spark; Conclusion: THE INNOVATION JOURNEY

Lessons of Embedded Innovation

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

9786611732585

9781281732583

1281732583

9780470374412

0470374411

OCLC:

432966223