Knowledge management strategy and technology / Richard F. Bellaver, John M. Lusa, editors.

Format:

Book

Contributor:

Bellaver, Richard F.

Lusa, John M.

Series:

Artech House computing library.

Artech House computing library

Language:

English

Subjects (All):

Information networks--Management.

Information networks.

Information technology--Management.

Information technology.

Internet--Management.

Internet.

Knowledge management.

Physical Description:

1 online resource (266 p.)

Edition:

1st ed.

Distribution:

[Piscataqay, New Jersey] : IEEE Xplore, [2001]

Place of Publication:

Boston ; Artech House, ©2002.

Language Note:

English

Summary:

This unique resource gives you a thorough, up-to-date understanding of knowledge management (KM) and details the techniques you need to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book helps you develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout your organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of know.

Contents:

V; Preface xi; Introduction xix; 1 A practical framework for understanding KM 1; 1.1 Introduction 1; 1.2 Information is knowledge in motion 5; 1.3 Applying Gates's metaphor of a "digital nervous 1.3 Applying Gates's metaphor of a "digital nervous 11; 1.4 Moving and using information: the practice of information networking in a KM context 16; 1.5 Conclusion 18; Endnotes 21; Acknowledgments 22; 2 Document imaging and management: taming the paper tiger 23; 2.1 Introduction 23; 2.2 Information revolution 24; 2.3 System solutions 29.

2.4 The moving parts of DIM 332.5 Questions to be answered 38; 2.6 Professionalism in the field 39; 2.7 Conclusion 39; References 40; 3 Groupware: messaging and cooperation 41; 3.1 Introduction 41; 3.2 A wide view 42; 3.3 Conclusion 56; References 57; 4 Developing effective knowledge with both qualitative and quantitative research 59; 4.1 Introduction 59; 4.2 Problems 62; 4.3 Solutions 65; 4.4 What to do next: use new technology 72; 4.5 Conclusion 73; References 74; 5 Systems architecture: the preparation for KM 75; 5.1 Introduction 75.

5.2 Problems: the opportunities and the challenges 795.3 Implementing a KM strategy 88; 5.4 Conclusion 92; Selected bibliography 93; 6 Data warehousing: the storage and access of distributed information 95; 6.1 Introduction 95; 6.2 Storing information 97; 6.3 Distributing information 99; 6.4 Accessing information 100; 6.5 Using RAID technology for storage and protection 106; 6.6 The data warehouse for storing information 107; 6.7 Using the Web as a warehouse 109; 6.8 Conclusion 110; Selected bibliography 112; 7 An integrated development model for KM 113.

7.1 Introduction 1137.2 Defining the problem 114; 7.3 Solution: integrated KM development model 118; 7.4 Conclusion 133; References 134; 8 The role of directories in KM 135; 8.1 Background 135; 8.2 Problems with the traditional directory 136; 8.3 Full-service directory solution 137; 8.4 What to do next: finding knowledge workers 144; 8.5 Conclusion 149; References 150; 9 The Internet as a mechanism to enhance content and extend access to corporate data resources 151; 9.1 Background 151; 9.2 Problems with information overload 153.

9.3 Solutions: harvesting the Internet 1579.4 What to do next by monitoring egress 164; 9.5 Conclusion 166; References 167; 10 A case study: the power of managing knowledge in a worldwide enterprise 169; 10.1 Introduction 169; 10.2 Problems during transformation 170; 10.3 Solution with first-generation KM 171; 10.4 Continuing solutions with second-generation KM 175; 10.5 What to do next: go third-generation KM 178; 10.6 Conclusion 179; 11 KM for competitive advantage: mining diverse sources for marketing intelligence 181; 11.1 Introduction 181.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on PDF viewed 07/30/2020.

ISBN:

1-58053-683-2

OCLC:

873139778