3 options
Working with difficult people / William Lundin, Kathleen Lundin, and Michael S. Dobson.
- Format:
- Book
- Author/Creator:
- Lundin, William, 1923-
- Series:
- WorkSmart
- Language:
- English
- Subjects (All):
- Conflict management--Case studies.
- Conflict management.
- Interpersonal relations--Case studies.
- Interpersonal relations.
- Interpersonal conflict--Case studies.
- Interpersonal conflict.
- Physical Description:
- 1 online resource (128 p.)
- Edition:
- 2nd ed.
- Place of Publication:
- New York : AMACOM, c2009.
- Language Note:
- English
- System Details:
- text file
- Summary:
- Extensively updated, a must-have guide to handling the most challenging coworkers.
- Contents:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people.
- Notes:
- Includes index.
- ISBN:
- 9786612102202
- 9781282102200
- 1282102206
- 9780814410356
- 0814410359
- OCLC:
- 428738438
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