The ultimate Six Sigma : beyond quality excellence to total business excellence / Keki R. Bhote.

Format:

Book

Author/Creator:

Bhote, Keki R., 1925-

Language:

English

Subjects (All):

Process control.

Physical Description:

xxxvi, 404 p. : ill.

Edition:

1st ed.

Place of Publication:

New York : AMACOM/American Management Association, c2002.

Language Note:

English

Summary:

French edition. Living Standards Measurement Study No. 110F. High fertility and the high demand for children are reflected in Sub-Saharan Africa's rapid rate of population growth, at 3.2 percent a year. Recent surveys reveal that women's "ideal family size" ranges from six to nine children, despite important advances in the provision of family planning and the implementation of population control policies in most countries. This paper examines the role of female schooling in determining levels of fertility and contraceptive use. The research results show that increasing female schooling will have a significant impact on the lowering of fertility and the spread of contraceptive use. English edition (out of print): (ISBN 0-8213-3019-5) Stock No. 13019.

Contents:

Intro

CONTENTS

LIST OF ILLUSTRATIONS

FOREWORD BY ROBERT W. GALVIN, CHAIRMAN OF THE BOARD EMERITUS, MOTOROLA

PREFACE: BLOSSOMING OF THE ULTI MATE SIX SIGMA

ACKNOWLEDGMENTS

PART 1 DEFINITIONS AND CONCEPTS

O n e WHAT IS SIX SIGMA?

T wo THE NEED, OBJECTIVES, AND BENEFITS OF THE ULTI MATE SIX SIGMA

T h r e e THE ORIGIN, DEVELOPMENT, AND RENEWAL OF MOTOROLA' S SIX SIGMA

F o u r THE HYPED SIX SIGMA: FROM THE PURE SIX SIGMA TO THE SICK SIGMA

F i v e THE SCOPE, STRUCTURE, AND METHODOLOGY OF THE ULTI MATE SIX SIGMA

PART 2 THE ULTI MATE SIX SIGMA- TWELVE AREAS OF BUSINESS EXCELLENCE

S i x FROM MERE CUSTOMER SATISFACTION TO CUSTOMER LOYALTY

S e v e n FROM STIFLING MICROMANAGEMENT TO INSPIRATIONAL LEADERSHIP

E i g h t FROM TAYLORISM TO EMPOWERMENT CREATION IN THE ORGANIZATION

N i n e FROM PASSIVITY AND BOREDOM AMONG EMPLOYEES TO INDUSTRIAL DEMOCRACY

T en FROM TRADITIONAL INDICATORS TO ROBUST METRICS

E l e v e n FROM OBSOLETE TOOLS OF THE TWENTIETH CENTURY TO THE POWERFUL TOOLS OF THE TWENTY- FIRST CENTURY

T welve FROM HISTORIC LEVELS TO DESIGNS IN HALF THE TIME WITH HALF THE DEFECTS, HALF THE COSTS, AND HALF THE MANPOWER

T h i r t e e n FROM A CUSTOMER-SUPPLIER WIN- LOSE CONTEST TO A WIN-WIN PARTNERSHIP FOR THE ENTIRE SUPPLIER CHAIN

F o u r t e e n FROM SECOND-CLASS CITIZEN TO MANUFACTURING AS A MAJOR CONTRIBUTOR TO BUSINESS EXCELLENCE

F i f t e e n FIELD OPERATIONS: FROM AN APPENDAGE TO A MAXIMUM SERVICE TO DOWNSTREAM STAKEHOLDERS

S i x t e e n FROM THE BLACK HOLE OF LITTLE ACCOUNTABILITY TO SERVICE AS A PRODUCTIVITY CONTRIBUTOR

S e v e n t e e n FROM MEDIOCRITY TO WORLD- CLASS RESULTS

REFERENCE NOTES

INDEX.

Notes:

Title from title screen.

Includes bibliographical references and index.

Digitized and made available by: Books 24x7.com.

ISBN:

1-61583-984-4

0-8144-2641-7

OCLC:

923564737