Working minds : a practitioner's guide to cognitive task analysis / Beth Crandall, Gary Klein, Robert R. Hoffman.

Format:

Book

Author/Creator:

Crandall, Beth.

Contributor:

Klein, Gary A.

Hoffman, Robert R.

Language:

English

Subjects (All):

Cognition.

Task analysis.

Physical Description:

1 online resource (347 p.)

Edition:

1st ed.

Place of Publication:

Cambridge, Mass. : MIT Press, c2006.

Language Note:

English

Summary:

Annotation How to collect data about cognitive processes and events, how to analyze CTAfindings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others.

Contents:

Intro

Preface

Acknowledgments

1 Introduction

2 Overview of Cognitive Task Analysis Methods

I Tools for Exploring Cognition in Context

3 Preparation and Framing

4 Using Concept Maps for Knowledge Elicitation and Representation

5 Incident-Based CTA: Helping Practitioners ''Tell Stories''

6 CTA Methods and Experiment-Like Tasks

7 Analysis and Representation

II Finding Cognition

8 Thinking About Cognition

9 Trends and Themes in the Development of Cognitive Task Analysis: The Rise of Modern Cognitive Psychology1

10 Information Technology

III Putting CTA Findings to Use

11 The Role of Cognitive Requirements in System Development

12 Cognitive Training

13 Understanding How Consumers Make Decisions: Using Cognitive Task Analysis for Market Research

14 Cognitive Task Analysis for Measurement and Evaluation1

15 Future Directions for Cognitive Task Analysis

Appendix: Guidance for Data Collection

Notes

References

Index.

Notes:

OCLC-licensed vendor bibliographic record.

"A Bradford book."

Includes bibliographical references (p. [287]-313) and index.

ISBN:

0-262-29694-2

1-282-09703-2

9786612097034

0-262-27092-7

1-4294-1299-2

OCLC:

76064684

Publisher Number:

9780262270922