WebSphere Commerce V5.5 handbook : customization and deployment guide / [John Ganci ... et al.].

Format:

Book

Contributor:

Ganci, John.

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

IBM redbooks

Language:

English

Subjects (All):

Electronic commerce--Computer programs.

Electronic commerce.

Web servers.

WebSphere.

Physical Description:

xxviii, 1054 p. : ill.

Edition:

1st ed.

Place of Publication:

[S.l.] : IBM, International Technical Support Organization, c2003.

Language Note:

English

System Details:

text file

Summary:

This IBM Redbooks publication provides IT architects, IT specialists, and developers with the critical knowledge to design, develop, implement, deploy, and manage a WebSphere Commerce V5.5 runtime environment and store. This book includes the following: Introduction to the WebSphere Commerce runtime architecture, programming model, business and store models. Development guidelines for a e-commerce development methodology, development environment, build cycle, and globalization. ITSO B2B working example, including a business requirements analysis and solution design, and how to implement a team development environment, create and customize a store, and build, deploy, and manage a store. Deployment scenarios for implementing advanced multi-tiered runtime scenarios on Windows, Solaris, AIX and OS/400. Integration and customization with MQ, e-mail and WebSphere Commerce Analyzer. The appendixes include procedures and tips on AIX, Solaris, DB2, Oracle and WebSphere Commerce Studio implementation. Please note that the additional material referenced in the text is not available from IBM.

Contents:

Front cover

Contents

Notices

Trademarks

Preface

The team that wrote this redbook

Become a published author

Comments welcome

Part 1 Introduction to WebSphere Commerce V5.5

Chapter 1. Introduction

1.1 Platform support and product packaging

1.1.1 Supported platforms

1.1.2 IBM WebSphere Commerce V5.5 product editions

1.1.3 IBM WebSphere Commerce Studio V5.5 product editions

1.2 Features and benefits

1.2.1 IBM WebSphere Commerce V5.5, Professional Edition

1.2.2 IBM WebSphere Commerce V5.5, Business Edition

1.3 Target audience of this IBM Redbook

1.3.1 Roles and skills

1.3.2 Matching topics in this redbook to roles and skills

1.4 For more information

1.4.1 IBM WebSphere Commerce product documentation

1.4.2 Web sites

1.4.3 IBM Redbooks

Chapter 2. Runtime architecture

2.1 Overview

2.2 WebSphere Commerce software components

2.2.1 Web server

2.2.2 WebSphere Application Server

2.2.3 Database Server

2.2.4 WebSphere Commerce Server

2.2.5 WebSphere Commerce Payments Server

2.2.6 Enablement software

2.3 WebSphere Commerce Server subsystems

2.3.1 Member subsystem

2.3.2 Catalog subsystem

2.3.3 Trading subsystem

2.3.4 Order subsystem

2.3.5 Merchandising subsystem

2.3.6 Marketing subsystem

2.3.7 Inventory subsystem

2.3.8 Messaging subsystem

2.4 Runtime topology selection

2.4.1 Runtime topology selection criteria

2.4.2 WebSphere Commerce runtime topologies

2.4.3 Topology mapping to implementation details

2.5 For more information

Chapter 3. Business and store models

3.1 Business and store models

3.1.1 Direct sales

3.1.2 Hosting

3.1.3 Value chains

3.2 Business model infrastructure and architecture

3.2.1 Organization structure

3.2.2 Access control model

3.2.3 Business policy framework.

3.3 Store architecture

3.3.1 Store assets

3.3.2 Store architecture

3.3.3 Store packaging and models

3.3.4 Store data assets and architecture

3.3.5 Catalog data assets and concepts

3.3.6 Tools and store data

3.3.7 Customize a store

3.3.8 Publish a store

3.4 For more information

Chapter 4. Programming model

4.1 Overview

4.2 WebSphere Commerce Server framework

4.2.1 Servlet engine

4.2.2 Protocol Listeners

4.2.3 Adapter manager

4.2.4 Adapters

4.2.5 Web controller

4.2.6 Commands

4.2.7 Entity beans

4.2.8 Data beans

4.2.9 Data Bean Manager

4.2.10 JavaServer Page (JSP) templates

4.2.11 WebSphere Commerce &lt

instance&gt

.xml configuration file

4.3 Application flow of an HTTP request

4.4 Design patterns

4.4.1 Model-view-controller design pattern

4.4.2 Command design pattern

4.4.3 Display design pattern

4.5 Persistent object model

4.6 Access control

4.7 Customizing application assets

4.7.1 Asset types to customize and development tooling

4.7.2 Matching skills to customization needs

4.8 For more information

Chapter 5. Site and store administration

5.1 Administration tools

5.1.1 WebSphere Commerce Configuration Manager

5.1.2 WebSphere Commerce Administration Console

5.1.3 WebSphere Commerce Accelerator

5.1.4 WebSphere Commerce Organization Administration Console

5.1.5 WebSphere Commerce Loader Package

5.1.6 WebSphere Commerce Scheduler

5.1.7 WebSphere Commerce Payments Console

5.1.8 WebSphere Application Server Administration Console

5.1.9 DB2 Control Center

5.2 Key operational categories to manage

5.3 IT specialist roles and tools

5.3.1 System administrator

5.3.2 Site administrator

5.3.3 Store administrator

5.3.4 Database administrator

5.4 Line-of-business user roles and tools.

5.4.1 Business relationship roles

5.4.2 Customer service roles

5.4.3 Marketing manager role

5.4.4 Operational roles

5.4.5 Organizational management roles

5.4.6 Product management and merchandising roles

5.5 For more information

Part 2 Development guidelines

Chapter 6. WebSphere Commerce site development methodology

6.1 Systematic development methodology

6.2 Definitions

6.2.1 Phase

6.2.2 Work products

6.2.3 Deliverable

6.2.4 Customer

6.2.5 Customer IT team

6.2.6 Project team

6.2.7 Project database

6.2.8 Task

6.2.9 Strategy

6.3 Development methodology: phase and life cycle

6.3.1 Core development phases

6.4 Using the methodology

6.4.1 Customizing and adopting the methodology

6.4.2 New and transition sites

6.4.3 Project roles and skills requirements

6.4.4 Structuring information

6.4.5 Case studies

6.5 Related methodology concepts

6.5.1 IBM Method

6.5.2 Rational Unified Process® (RUP®)

6.6 Summary

Chapter 7. Development environment and build cycle

7.1 WebSphere Commerce Studio overview

7.1.1 WebSphere Commerce Studio workspace

7.1.2 WebSphere Commerce Studio plug-ins

7.1.3 Custom code packaging and incremental deployment

7.2 Team development environment overview

7.2.1 Optimistic team model

7.2.2 Ideal work flow

7.2.3 Source control management

7.2.4 Defect tracking

7.3 Build environment overview

7.3.1 Benefits of daily build and smoke tests

7.3.2 Concepts of daily build and smoke tests

7.3.3 Build automation for daily builds and smoke tests

7.4 Deployment overview

7.4.1 Development environment

7.4.2 Test environment

7.4.3 Staging environment

7.4.4 Production environment

7.4.5 Practice deployment and create backup plan

7.4.6 Production debug vs development debugging

Chapter 8. Globalization guidelines.

8.1 Introduction to globalization

8.2 Globalization in WebSphere Commerce

8.3 Cultural considerations

8.3.1 Date and time formatting

8.3.2 Currency and number formatting

8.3.3 Name and address formatting

8.4 WebSphere Commerce application model

8.4.1 Language table

8.4.2 Introduction to encoding

8.4.3 Unicode

8.4.4 WebSphere Commerce data model: input

8.4.5 WebSphere Commerce data model: output

8.5 Globalized catalog content

8.6 Globalized store design

8.6.1 Globalized page framework: one template for stores/languages

8.6.2 Support for bi-directional languages

8.6.3 Understanding the localized store assets

8.6.4 Creating a new display format for WebSphere Commerce

8.6.5 Adding a new currency to WebSphere Commerce

8.6.6 How to add/delete a language/currency for a store archive

8.7 Globalized tools framework

8.8 Globalization in the messaging system

8.9 Globalization tips

8.9.1 Handling apostrophes and special characters

8.9.2 Using locale-dependent Cascading Style Sheets (CSS)

8.9.3 National language-enabled alert/confirm/prompt boxes

8.9.4 Input field validation: UTF-8 Input validation

8.9.5 Submit NL command parameters using hidden forms

Part 3 ITSO B2B working example

Chapter 9. Requirements analysis and solution design

9.1 Business scenario

9.2 Requirements analysis

9.2.1 ITSO challenges and requirements

9.2.2 Initial context

9.2.3 System context

9.2.4 Use case model

9.3 Solution design

9.3.1 Systems architecture

9.3.2 Component model

9.3.3 ITSO store navigation

9.3.4 ITSO store catalog hierarchy

9.3.5 ITSO store organizational hierarchy

Chapter 10. ITSO sample code

10.1 Description of sample code

10.2 Prepare DeployTool files

10.2.1 Copy WebSphere Commerce files

10.2.2 Copy WebSphere Application Server files.

10.2.3 Copy WebSphere Commerce Studio files

Chapter 11. Implement a team development environment

11.1 Team development environment scenario

11.2 Build and SCM node implementation

11.2.1 CVS overview

11.2.2 CVSNT Server implementation

11.2.3 WebSphere Commerce Studio installation

11.2.4 Publish store archive within WebSphere Test Environment

11.2.5 CVS client configuration

11.3 Development node implementation

11.3.1 WebSphere Commerce Studio installation

11.3.2 CVS client configuration

11.4 Development Integration Test node implementation

Chapter 12. Create a store

12.1 Overview

12.2 Package and verify store archive

12.2.1 Back up workspace and databases

12.2.2 Create the Packaging project

12.2.3 Package a store archive (SAR)

12.2.4 Publish the store archive (SAR)

12.2.5 Verify the store after publish

12.3 Import store assets into CVS

12.3.1 Create a CVS module from the project

12.3.2 Add the files to CVS

12.4 Required customization of basic store assets

12.4.1 Store directory and identifier

12.4.2 Hardcoded references

12.4.3 Store address

12.4.4 Catalog data

12.4.5 Store front-end assets

12.5 Further customization of basic store assets

12.5.1 Default and supported currencies

12.5.2 Default and supported locales

12.5.3 Organizations

12.5.4 Business accounts

12.5.5 Contracts

12.5.6 Taxes, shipping couriers and shipping prices

12.5.7 Payment information

12.6 Publish the store archive to the workspace

12.6.1 Package the customized store archive

12.6.2 Publish the customized store archive to runtime

12.6.3 Verify the customized store archive

12.6.4 Publish the store archive to the workspace

12.6.5 Verify customized store in the WebSphere Test Environment

12.7 Add the store front files to CVS.

12.8 Set up additional team development nodes.

Notes:

"WebSphere software"--Cover.

"November 2003."

Includes bibliographical references and index.

OCLC:

137342301