Management of quality and innovation in a changing business environment : future challenges & opportunities / Guest editor, Mile Terziovski.

Format:

Book

Contributor:

Terziovski, Milé.

Series:

Journal of manufacturing technology management ; v. 15, no. 5.

Journal of Manufacturing Technology Management. No. 5 ; Vol. 15

Language:

English

Subjects (All):

Management.

Organizational behavior.

Physical Description:

1 online resource (46 p.)

Edition:

1st ed.

Place of Publication:

Bradford, England : Emerald Group Publishing, c2004.

Language Note:

English

Summary:

The focus on organisational excellence in the first instance must be excellence, defined by The Australian Concise Oxford Dictionary as "surpassing merit; thing in which persons etc. excel," where to excel is to "be superior". To be excellent one must exceed the existing, to "do more than is warranted by, go beyond the limit set by . . . surpass." This paper examines the limits to organisational excellence by investigating the knowledge base behind the perceptions, values and beliefs that have developed both within business and business education over the last 100 years and provides supporting

Contents:

Contents; Abstracts & keywords; Guest editorial; The risk to organisational excellence by processes that limit managerial knowledge and perception; Relationship between TQM and innovation: an empirical study; Exploring the relationship between knowledge management practices and innovation performance; International technology transfer: perceptions and reality of quality and reliability; Managing change and innovation in IT implementation process

Notes:

Description based upon print version of record.

ISBN:

1-280-51440-X

9786610514403

1-84544-176-1

OCLC:

61363143