Results that last : hardwiring behaviors that will take your company to the top / Quint Studer.

Format:

Book

Author/Creator:

Studer, Quint.

Language:

English

Subjects (All):

Leadership.

Organizational behavior.

Corporate culture.

Physical Description:

1 online resource (322 p.)

Edition:

1st ed.

Place of Publication:

Hoboken, N.J. : J. Wiley & Sons Inc., c2008.

Language Note:

English

Summary:

Praise For Results That Last""Quint Studer is a superb communicator with a deep belief in the power of relationships. His informal tone, sense of humor, and real-world stories bring his business principles to life. Results That Last has a vital, optimistic quality that will keep readersre-reading long after other leadership books have been relegated to a dark corner of the shelf.""--Nido Qubein, author of How to Get Anything You Want; President,High Point University; Chairman, Great Harvest Bread Company; and founder, National Speakers Association Foundation""Results That Last is long overdue and f

Contents:

""RESULTS THAT LAST""; ""Contents""; ""Introduction""; ""KEY TACTICS""; ""Chapter 1: Up or Out""; ""Why This Chapter Is Important""; ""LOW PERFORMERS COME IN MANY SHAPES AND SIZES""; ""HOW DO THEY DAMAGE? LET US COUNT THE WAYS . . .""; ""REVERSING THE SPIRAL: HIGH, MIDDLE, AND LOW CONVERSATIONS""; ""WHO'S WHO IN TERMS OF PERFORMANCE""; ""SCHEDULE THE CONVERSATIONS""; ""SUBTRACTION REALLY IS ADDITION""; ""WHAT YOU'VE ACCOMPLISHED""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 2: Round for Outcomes""; ""Why This Chapter Is Important""

""WHAT EMPLOYEES WANT: FIVE GOOD REASONS TO ROUND""""ROUNDING 101: NINE SIMPLE STEPS FOR GETTING STARTED""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 3: Manage Up to Improve Performance""; ""Why This Chapter Is Important""; ""THE WE/THEY PHENOMENON""; ""THE ART OF MANAGING UP""; ""WELL-HANDLED HANDOFFS' AND THEIR PAYOFFS""; ""MANAGING UP TO REDUCE ANXIETY""; ""CREATING THE CULTURAL SHIFT""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""THE CORE""; ""Chapter 4: Build the Foundation (Passion and Purpose)""; ""Why This Chapter Is Important""; ""THE ORGANIZATIONAL FLYWHEEL""

""SELF-MOTIVATION""""PRESCRIPTIVE TO-DO'S""; ""RESULTS""; ""THE FIVE PILLARS OF EXCELLENCE""; ""HELPING EMPLOYEES CONNECT THE DOTS""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 5: Reduce Leadership Variance""; ""Why This Chapter Is Important""; ""TAKE A CUE FROM YOUR FINANCE LEADERS""; ""CONSISTENCY EQUALS SUSTAINABLE RESULTS""; ""WHY LEADERS DON'T STANDARDIZE BEHAVIORS""; ""SIX WAYS TO REDUCE LEADERSHIP VARIANCE""; ""A PROCESS FOR TRANSFORMATION""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 6: Measurement 101""; ""Why This Chapter Is Important""

""MEASUREMENT ALIGNS BEHAVIORS""""MEASUREMENT AS A DIAGNOSTIC AND PROCESS-IMPROVEMENT TOOL""; ""WHAT GETS MEASURED GETS IMPROVED""; ""EMPLOYEE TURNOVER AND THE RIPPLE EFFECT""; ""HOW OFTEN DO WE MEASURE?""; ""GOOD TO GREAT: MOVING 4's TO 5's""; ""TRANSPARENCY: HELPING PEOPLE UNDERSTAND THE METRICS""; ""FINANCIAL TRANSPARENCY IS A RELATIVELY NEW VALUE""; ""RETURN ON INVESTMENT""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 7: Algin Behaviors with Goalds and Values""; ""Why This Chapter Is Important""; ""HOLDING LEADERS ACCOUNTABLE""; ""HOW DOES THE LEADERSHIP EVALUATION TOOL WORK?""

""HOW TO ROLL OUT THE LEADERSHIP EVALUATION TOOL""""THE MONTHLY PROGRESS REPORT""; ""THE 90-DAY PLAN""; ""RETURNING THE ORGANIZATION TO A SENSE OF PURPOSE""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""Chapter 8: Create and Develop Leaders""; ""Why This Chapter Is Important""; ""LEADER DEVELOPMENT IS A MUST""; ""A CRITICAL KEY TO EMPLOYEE RETENTION""; ""PRINCIPLES FOR DEVELOPING LEADERS""; ""LEADERSHIP DEVELOPMENT INSTITUTES (LDIs): THE SECRET TO HARDWIRING LEADERSHIP TRAINING""; ""Who Runs the LDI?""; ""KEY POINTS FOR HARDWIRING RESULTS""; ""EMPLOYEE TACTICS""

""Chapter 9: Satisfied Employees Mean a Healthy Bottom Line""

Notes:

Includes index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

1-118-04069-4

1-281-09421-8

9786611094218

1-118-25803-7

0-470-18749-2

OCLC:

608623806