Transferring learning to behavior : using the four levels to improve performance / Donald L. Kirkpatrick and James D. Kirkpatrick.

Format:

Book

Author/Creator:

Kirkpatrick, Donald L.

Contributor:

Kirkpatrick, James D., 1952-

Language:

English

Subjects (All):

Employees--Training of.

Employees.

Performance technology.

Organizational learning.

Organizational behavior.

Physical Description:

1 online resource (197 p.)

Edition:

1st ed.

Place of Publication:

San Francisco, CA : Berrett-Koehler Publishers, c2005.

Language Note:

English

Summary:

Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why lear

Contents:

Contents; Foreword; Preface; Part I: The Four Levels' Biggest Challenge; 1. The Four Levels in the 21st Century; 2. The Challenge: Transferring Learning to Behavior; Part II: Foundations for Success; 3. Strategy and Leadership; 4. Culture and Systems; 5. Success at Levels 1 and 2; Part III: Solutions to the Challenge; 6. Support; 7. Accountability; 8. The Glue to Hold It All Together; Part IV: Best Practices Case Studies; 9. Manufacturing Organizations; 10. Service Organizations; 11. Taking Action; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; About the Authors;

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-282-30018-0

9786612300189

1-57675-797-8

OCLC:

476147301