Problem determination across multiple WebSphere products AIX Platform / Peter Kovari ... [et al.].

Format:

Book

Author/Creator:

Kovari, Peter., Author.

Series:

IBM redbooks.

Redbooks

Language:

English

Subjects (All):

Debugging in computer science--Handbooks, manuals, etc.

Debugging in computer science.

Web servers--Computer programs--Handbooks, manuals, etc.

Web servers.

Web site development--Handbooks, manuals, etc.

Web site development.

Application software--Development--Handbooks, manuals, etc.

Application software.

WebSphere--Handbooks, manuals, etc.

WebSphere.

AIX (Computer file)--Handbooks, manuals, etc.

AIX (Computer file).

Physical Description:

386 p. : ill.

Edition:

1st ed.

Place of Publication:

Armonk, N.Y. : IBM, 2004.

Language Note:

English

Contents:

Front cover

Contents

Notices

Trademarks

Preface

The team that wrote this redbook

Become a published author

Comments welcome

Part 1 Introduction

Chapter 1. Introduction

1.1 What this book is about

1.2 Who this book is for

1.3 What about other problem determination books ?

1.4 How to use this book

1.5 Platform and products

Chapter 2. Guidelines for problem determination

2.1 Things to check

2.1.1 Responsibilities and problem ownership

2.1.2 Availability of resources

2.1.3 Processes

2.2 Problem determination steps

2.2.1 Identifying the problem

2.2.2 Documenting the problem

2.2.3 Organizing problem resolution

2.2.4 Analyzing the problem

2.2.5 Implementing the problem resolution

2.2.6 Closing the problem

2.3 Guidelines for customers

2.3.1 Defining the problem

2.3.2 Gathering background information

2.3.3 Gathering relevant diagnostic information

2.3.4 Determining problem severity

2.3.5 Gathering additional information

2.3.6 Reporting a software problem

2.3.7 Accessing Software Support

Chapter 3. The eMerge business scenario

3.1 The eMerge business scenario

3.2 Architecture

3.3 Application details

3.3.1 Get Customer Details use case

3.3.2 Request and Accept Quote use case

3.4 The Patterns for e-business approach

3.5 Products

3.5.1 Web server

3.5.2 WebSphere Application Server

3.5.3 Message Oriented Middleware

3.5.4 Integration middleware

3.5.5 Back-end applications

Part 2 Problem determination details

Chapter 4. Problem determination tools: runtime environment

4.1 Chapter organization

4.2 Operating system

4.3 WebSphere Application Server

4.3.1 JVM logs

4.3.2 Viewing the service log

4.3.3 Log Analyzer

4.3.4 Version information

4.3.5 Collector tool.

4.3.6 Debugging with the Application Server Toolkit

4.3.7 WebSphere Application Server tracing

4.3.8 First Failure Data Capture tool

4.3.9 Other WebSphere Application Server logs

4.3.10 BackupConfig and RestoreConfig

4.3.11 DumpNameSpace

4.3.12 Tivoli® Performance Viewer

4.4 WebSphere MQ

4.4.1 First-Failure Support Technology (FFST™)

4.4.2 Error logs

4.4.3 WebSphere MQ error logs

4.4.4 Tracing WebSphere MQ for AIX

4.4.5 WebSphere MQ Java tracing

4.4.6 Formatting the MQ trace file

4.4.7 WebSphere MQ Explorer

4.5 WebSphere Business Integration Message Broker

4.5.1 Tracing

4.5.2 Message Broker Debugger

4.6 IBM HTTP Server

4.7 IBM DB2 UDB

4.7.1 Java Database Connector tracing

4.7.2 Running a JDBC trace

4.8 IBM Tivoli Directory Server

Chapter 5. Problem determination tools: development environment

5.1 WebSphere Studio

5.2 WebSphere Studio Application Developer Integration Edition V5.0.2

5.2.1 Application assembly

5.2.2 Compile

5.2.3 Component test perspective

5.2.4 IBM Agent Controller

5.2.5 Test environment

5.2.6 Debugger

5.2.7 Process debugger

5.2.8 Profiling perspective

5.3 WebSphere Studio Application Developer V5.1

5.3.1 Log and Trace Analyzer for Autonomic Computing

5.3.2 J9 JVM: Hot Method replace

5.3.3 Active Script debugging

5.3.4 SQLJ debugging

5.3.5 J2EE Code Validation technology preview tool

5.4 RFHUTIL

Chapter 6. WebSphere Application Server : plug-in

6.1 Web server plug-in

Chapter 7. WebSphere Application Server: base

7.1 WebSphere Application Server

7.1.1 General problem determination guidelines

7.1.2 Application servers

7.1.3 Administrative Console

7.1.4 wsadmin problems

7.1.5 Applications

7.1.6 Tracing

7.1.7 Clients

7.1.8 Resource providers

7.1.9 Resource providers: JDBC providers.

7.1.10 Resource providers: data sources

7.1.11 Resource providers: WebSphere MQ JMS Provider resources

7.1.12 Embedded Messaging

7.1.13 Security

7.1.14 Security: SSL

7.1.15 Security: Java 2 security

7.1.16 Console users and groups

7.1.17 Naming

7.1.18 Java Virtual Machine: Memory

7.1.19 HTTP Sessions

7.1.20 Performance

Chapter 8. WebSphere Application Server Enterprise

8.1 WebSphere Application Server Enterprise

8.1.1 Process Choreographer

8.1.2 Business rule beans

8.1.3 Extended messaging

8.1.4 Asynchronous beans

8.1.5 Dynamic query

8.1.6 Scheduler

8.1.7 Startup beans

8.1.8 Application profiling

8.1.9 Object pools

8.1.10 WorkArea service

8.1.11 Internationalization service

8.1.12 Last participant support

8.1.13 ActivitySession service

8.1.14 Back-up cluster support

8.1.15 Administrative Console (Enterprise)

Chapter 9. WebSphere Application Server Network Deployment

9.1 WebSphere Application Server Network Deployment environment

9.1.1 Deployment Manager

9.1.2 Problems in the cell environment

9.1.3 Administrative Console

9.1.4 Workload management

9.1.5 HTTP session management

9.1.6 Resources

9.1.7 JMS Provider

9.1.8 Naming

9.1.9 ORB

Chapter 10. WebSphere MQ

10.1 WebSphere MQ

10.1.1 WebSphere MQ Messaging issues with the WebSphere Application Server

10.1.2 Client

10.1.3 Cluster

10.1.4 Channels

10.1.5 Security

Chapter 11. WebSphere Business Integration Message Broker

11.1 WebSphere Business Integration Message Broker

Chapter 12. The back-end diagnostic overview

12.1 WebSphere TXSeries CICS

12.1.1 The SYMREC file

12.1.2 Encina trace messages

12.1.3 DCE diagnostic messages

12.1.4 WebSphere TXSeries tracing

12.2 Encina tracing for CICS Application Server processes.

12.2.1 Writing trace data to in-storage buffers

12.3 CICS Transaction Gateway and CICS Universal Client

12.4 CICS Universal Client tracing

12.4.1 Starting and stopping Client daemon tracing

12.4.2 Wrapping the Client daemon trace

12.5 Formatting the binary trace file (CICSFTRC)

12.6 Client daemon trace analysis

12.7 CICS Transaction Gateway tracing

12.8 CICS Transaction Gateway on z/OS

12.8.1 The Gateway daemon

12.8.2 Trace file allocation

12.8.3 Application trace

12.8.4 Gateway daemon trace

12.8.5 JNI tracing

12.8.6 EXCI trace

12.9 CICS problem diagnosis

12.9.1 CICS messages

12.9.2 CICS internal trace

12.9.3 CICS Trace Control Facility (CETR)

Part 3 Appendixes

Appendix A. Problem determination tools: other platforms

Windows 2000 Server

WebSphere MQ: Windows

WebSphere Business Integration Message Broker: Windows

z/OS

System Management User Interface debug utilities

Language Environment® (CEEDUMP)

WebSphere MQ: z/OS

WebSphere MQ channel trace

IPCS and WebSphere MQ

WebSphere Application Server: z/OS

Diagnostic data

Executing the CTRACE for WebSphere

WebSphere Business Integrator: z/OS

Components of WebSphere Business Integrator on z/OS

Capturing a dump of the relevant address spaces

Displaying the status of a trace

Collecting a user execution group trace

Collecting a service execution group trace

Logs

Useful HFS files

Trace files

LDAP: z/OS

IBM HTTP Server

General configuration

SSL handshake and configuration issues

CMS key database (.kdb) and certificate issues

LDAP authentication related issues

Server hang issues

Request failure (500, 404, 400, etc.) issues

Dynamic content, tracing IBM HTTP Server and WebSphere connection

Appendix B. Methodology

The methodology used in this book.

Why do we need a methodology?

How does the methodology work?

Work products

Related publications

IBM Redbooks

Online resources

How to get IBM Redbooks

Help from IBM

Index

Back cover.

Notes:

"April 2004."

"WebSphere Application Server base, Enterprise, Network Deployment ; WebSphere MQ, Business Integrator Message Broker ; Addressing generic runtime problems."

"This edition applies to AIX 5.2 Maintenance Level 2, WebSphere Application Server Enterprise V5.0.2, WebSphere MQ 5.3.0.4, WebSphere Business Integration Message Broker V5, WebSphere Studio Application Developer Integration Edition V5.0, WebSphere Studio Application Developer V5.1."

Includes bibliographical references and index.

OCLC:

80245916