The inclusive corporation : a disability handbook for business professionals / Griff Hogan.

Format:

Book

Author/Creator:

Hogan, Griff.

Language:

English

Subjects (All):

United States. Americans with Disabilities Act of 1990--Handbooks, manuals, etc.

United States.

People with disabilities--Employment--United States--Handbooks, manuals, etc.

People with disabilities.

Consumers with disabilities--United States--Handbooks, manuals, etc.

Consumers with disabilities.

Physical Description:

1 online resource (356 p.)

Edition:

1st ed.

Place of Publication:

Athens, Ohio : Swallow Press/Ohio University Press, c2003.

Language Note:

English

Summary:

Because of the Americans with Disabilities Act and the enormous market of aging adults coping with impairments, disability has become an important issue for all businesses. "The Inclusive Corporation" is the first book to address comprehensively this issue of disability as it relates to all of the areas critical to effective business management. "The Inclusive Corporation" succinctly presents disability-related information and resources that business managers need, and does so in a way that is highly readable and easy to use. The book is respectful and understanding of business requirements, while at the same time conveying a comprehensive knowledge of disability issues. Matters of legal compliance, social responsibility, recruitment, diversity, employee supervision, customer service, product design and marketing all are dealt with in "The Inclusive Corporation." The result of the author's many years of experience working with businesses to improve their ability to include disabled people both as customers and employees, "The Inclusive Corporation" will be welcomed by people with disabilities and by business professionals nationwide."

Contents:

Intro

Preface

Acknowledgments

1 A Trillion-Dollar Market

2 Understanding the Americans with Disabilities Act

3 Diversity, Disability, and Inclusion

4 Disability Stereotypes and Myths

5 Language and Etiquette Strategies

6 Disability and Innovation

7 Pro¤les of Four Business Leaders

8 A Plan for Inclusive Employment

9 A Plan for Inclusive Employment

10 A Plan for Inclusive Marketing

11 A Plan for Inclusive Marketing

Inclusive Employment Checklist

Inclusive Marketing Checklist

Resources

Notes

Works Cited

Index.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

ISBN:

0-8040-4006-0

OCLC:

560181587