Managing diversity : an Emerald guide.

Format:

Book

Author/Creator:

Emerald Group Publishing, author, issuing body.

Language:

English

Subjects (All):

Organizational behavior.

Strategic planning.

Physical Description:

33 p.

Edition:

1st ed.

Place of Publication:

Bradford, England : Emerald Group Publishing, c2005.

Language Note:

English

Summary:

As businesses increasingly diversify out of their domestic markets and into a global arena, the importance of building effective relationships across cultural barriers becomes ever more apparent. Do the majority of managers, however, have the skills to develop these relationships with others whose attitudes and behaviour differ significantly from their own? As a result of training within their organizations' domestic H.Q., many managers, and even senior executives, lack sufficient awareness of differences between styles of doing business around the world, or that the same skills that bring success in our own culture may be perceived as rude and inappropriate by another. This is not helped by a common tendency to put negative labels on those whose behaviour differs from our own. For example, behaviour that one person regards as relaxed and easy-going may be judged by another to be lazy and indecisive. Problems can arise both internally, when the expectations of ex-pat. executives do not match those of local staff; and when dealing with other individuals and organizations outside the company where misunderstandings can undermine delicate negotiations and cause grave offence to potential business partners. For these reasons, the issue of training staff to be competent global managers is a serious one for businesses who regularly trade internationally or who are expanding into the multinational arena.

Contents:

Cover; Introduction; An approach to diversity training in Canada; Dealing with diversity: a matter of beliefs; Diversity reporting: how European business is reporting on diversity and equal opportunities; How to increase diversity through your recruitment practices; Is diversity divisive? A positive training approach; Skills development: the missing link in increasing diversity in leadership.

Notes:

Bibliographic Level Mode of Issuance: Monograph

ISBN:

1-280-70642-2

9786610706426

OCLC:

743206883

Publisher Number:

9781846632884