E-commerce hosting solutions guide using WebSphere Commerce V5.5 business edition / [Chris McCollum ... et al.].

Format:

Book

Contributor:

McCollum, Chris.

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

IBM redbooks

Language:

English

Subjects (All):

Electronic commerce--Computer programs.

Electronic commerce.

Web sites--Management.

Web sites.

Business enterprises--Computer programs.

Business enterprises.

WebSphere.

Physical Description:

xxii, 958 p. : ill.

Edition:

1st ed.

Other Title:

Ecommerce hosting solutions guide using WebSphere Commerce V5.5 business edition

Place of Publication:

Research Triangle Park, NC : IBM, International Technical Support Organization, 2004.

Language Note:

English

System Details:

text file

Summary:

This IBM Redbooks publication provides IT architects, IT specialists, and administrators with the critical knowledge to design, develop, implement, deploy, and manage a WebSphere Commerce V5.5 hosting site with multiple stores. This book includes: - An introduction to the WebSphere Commerce hosting model and the hosting composite pattern - An ITSO hosting example, including a business requirements analysis and solution design. - How to implement a team development environment, customize a store profile, and build, deploy, and manage multiple stores. - How to manage a hosting hub, hub organization, and hosted stores. - How to manage a hosted B2B store and organizations. - How to manage a hosted B2C store and organizations. The appendixes include procedures and tips for WebSphere Commerce implementation, WebSphere Commerce Studio implementation, common procedures, and error handling scenarios. Please note that the additional material referenced in the text is not available from IBM.

Contents:

Front cover

Contents

Notices

Trademarks

Preface

The team that wrote this redbook

Become a published author

Comments welcome

Part 1 Introduction to hosting

Chapter 1. Introduction

1.1 Our objectives

1.2 Conventions used in this book

1.3 Target audience of this IBM Redbook

1.3.1 Roles and skills

1.3.2 Matching topics in this book to roles and skills

1.4 For more information

1.4.1 IBM WebSphere Commerce product documentation

1.4.2 Web sites

1.4.3 IBM Redbooks

Chapter 2. Hosting model in WebSphere Commerce V5.5

2.1 Overview

2.2 eSite.sar

2.2.1 eSite Hub

2.2.2 Organization structure

2.2.3 SAR deployment

2.3 Store directory

Part 2 ITSO hosting example

Chapter 3. Applying Patterns

3.1 Patterns for e-business

3.1.1 Patterns for e-business overview

3.1.2 Example of pattern usage

3.2 Pattern application for an e-commerce site

3.3 The hosting composite pattern

3.3.1 Composite patterns

3.3.2 Electronic commerce composite pattern

3.3.3 Sell-side hub composite pattern

3.3.4 Hosting composite pattern

Chapter 4. Requirements analysis

4.1 Overview

4.1.1 Definition of key terms

4.1.2 How to gather requirements

4.2 High-level business description

4.3 Business goals

4.4 Assumptions

4.5 Existing environment

4.5.1 Business perspective

4.5.2 IT perspective

4.6 Functional requirements

4.6.1 Catalog subsystem

4.6.2 Member subsystem

4.6.3 Order subsystem

4.6.4 Marketing subsystem

4.7 Non-functional requirements

4.7.1 Capacity and performance

4.7.2 Availability

4.7.3 Security

4.7.4 Systems management

4.7.5 Scalability

4.7.6 Maintainability

4.7.7 Manageability

4.7.8 System usability

4.7.9 Data integrity and failure recovery

4.8 Standards and policies

4.8.1 Business standards.

4.8.2 Platform standards

4.8.3 Application standards

4.8.4 Technical standards

Chapter 5. Solution design

5.1 System context

5.2 System architecture

5.3 Component model

5.3.1 Web server

5.3.2 WebSphere Application Server

5.3.3 Database Server

5.3.4 WebSphere Commerce Server

5.3.5 WebSphere Commerce Payments Server

5.4 Store navigation

5.4.1 B2C asset store

5.4.2 B2B asset store

5.5 Shared catalog hierarchy

5.6 Site organizational hierarchy

Chapter 6. Detailed design

6.1 Overview

6.2 New storefront style and template

6.2.1 Overview

6.2.2 Prerequisites

6.2.3 Steps

6.3 New e-Marketing Spot

6.3.1 Overview

6.3.2 Prerequisites

6.3.3 Steps

6.4 Customized store directory

6.4.1 Overview

6.4.2 Prerequisites

6.4.3 Steps

6.5 Dynamic text messages

6.5.1 Overview

6.5.2 Prerequisites

6.5.3 Steps

6.6 New asset store

6.6.1 Overview

6.6.2 Prerequisites

6.6.3 Steps

6.7 Custom shopcart display

6.7.1 Overview

6.7.2 Prerequisites

6.7.3 Steps

6.8 New coupon promotion

6.8.1 Overview

6.8.2 Prerequisites

6.8.3 Steps

6.9 Custom accelerator menu

6.9.1 Overview

6.9.2 Prerequisites

6.9.3 Steps

6.10 Custom registration menus

6.10.1 Overview

6.10.2 Prerequisites

6.10.3 Steps

Part 3 Manage the ITSO hosting example

Chapter 7. Development guidelines

7.1 Development methodology

7.1.1 Definitions

7.1.2 Overview

7.1.3 Using the methodology

7.2 Development environment

7.2.1 WebSphere Commerce Studio overview

7.2.2 Team development environment overview

7.2.3 Build environment overview

7.2.4 Deployment overview

7.3 Build and deploy process

7.3.1 Overview

7.3.2 Build procedure

Chapter 8. Publish the SAR and create stores

8.1 Publish procedure

8.1.1 Loading the eSite model.

8.1.2 Publishing the eSite SAR

8.2 Administrative tasks

8.2.1 Configure Scheduler jobs

8.2.2 Configure e-mail

8.2.3 Code correction

8.3 Create organizations and users

8.3.1 Add the additional role of Seller to the Asset Store Organization

8.3.2 Create the eSite Hub organization administrator

8.3.3 Add roles to the newly created eSite Hub administrator

8.3.4 Create one or more new seller organizations

8.3.5 Create one or more new buyer organizations (B2B only)

8.3.6 Approve the requests for new seller and buyer organizations

8.3.7 Add Roles to newly created administrative users

8.4 Create stores

8.4.1 Store Creation Wizard

8.4.2 Setting up WebSphere Commerce Payments for your store

8.4.3 Assigning WebSphere Commerce Payments access roles

8.4.4 Open the store

Chapter 9. ITSO sample code

9.1 Overview

9.2 New storefront style and template

9.2.1 Prerequisites

9.2.2 Deployment

9.2.3 Usage

9.3 New e-Marketing Spot

9.3.1 Overview

9.3.2 Prerequisites

9.3.3 Deployment

9.3.4 Usage

9.4 Customized store directory

9.4.1 Overview

9.4.2 Prerequisites

9.4.3 Deployment

9.4.4 Usage

9.5 Dynamic text messages

9.5.1 Overview

9.5.2 Prerequisites

9.5.3 Deployment

9.5.4 Usage

9.6 New asset store

9.6.1 Overview

9.6.2 Prerequisites

9.6.3 Deployment

9.6.4 Usage

9.7 Custom shopcart display

9.7.1 Overview

9.7.2 Prerequisites

9.7.3 Deployment

9.7.4 Usage

9.8 New coupon promotion

9.8.1 Prerequisites

9.8.2 Deployment

9.8.3 Usage

9.9 Custom accelerator menus

9.9.1 Overview

9.9.2 Prerequisites

9.9.3 Deployment

9.9.4 Usage

9.10 Custom registration menus

9.10.1 Overview

9.10.2 Prerequisites

9.10.3 Deployment

9.10.4 Usage

Chapter 10. Manage the site

10.1 Tools

10.1.1 Configuration Manager.

10.1.2 Administration Console

10.1.3 eSite Hub

10.2 Tasks

10.2.1 Getting started

10.2.2 Organization administration

10.2.3 Payments administration

10.2.4 Catalog Administration

10.2.5 Monitor performance

10.2.6 Dynamic Caching

10.2.7 Database cleanup

10.2.8 Logging and tracing

Chapter 11. Manage the hub

11.1 Overview

11.1.1 Roles

11.1.2 Access

11.2 eSite Hub

11.2.1 Hub menu

11.2.2 Hosting menu

11.2.3 Reports menu

11.3 eSite Catalog Asset Store

11.3.1 Product Management

11.3.2 Categories

11.3.3 Find Catalog Entries

11.3.4 Find Categories

11.3.5 Find Bundles or Kits

11.3.6 Find Merchandising Associations

11.4 B2B eSite Asset Store

11.4.1 Customer Profiles

11.4.2 Campaigns

11.4.3 Campaign Initiatives

11.4.4 e-Marketing Spots

11.4.5 Ad Copy

11.5 eSite Store Front Asset Store

11.5.1 Customer Profiles

11.5.2 Campaigns

11.5.3 Campaign Initiatives

11.5.4 e-Marketing Spots

11.5.5 Ad Copy

Chapter 12. Manage a B2C store

12.1 Create the seller organization and administrator

12.2 Log on as the eSite Hub store administrator

12.3 Store administrator tasks

12.3.1 Store: Open/Close

12.3.2 Store: Replacing the eSite Hub store default information

12.3.3 Store: Changing store profile information

12.3.4 Store: Changing text on store pages &amp

notification messages

12.3.5 Store: Uploading the store logo

12.3.6 Store: Changing store style

12.3.7 Store: Manage Files

12.3.8 Store: Change Flow

12.3.9 Store: Change Shipping

12.3.10 Store: Change Tax

12.3.11 Store: Payment Settings

12.3.12 Store: Message Type Configuration

12.3.13 Store: Reports Delivery Settings

12.3.14 Store: Fulfillment Centers

12.4 Marketing

12.4.1 Marketing: Customer Profiles

12.4.2 Marketing: Campaigns.

12.4.3 Marketing: Campaign Initiatives

12.4.4 Marketing: E-Marketing Spots

12.4.5 Marketing: Ad Copy

12.5 Merchandise

12.5.1 Merchandise: product management

12.5.2 Merchandise: Categories

12.5.3 Merchandise: Find Catalog Entries

12.5.4 Merchandise: Find Categories

12.5.5 Merchandise: Find Bundles or Kits

12.5.6 Merchandise: Find Merchandising Associations

12.5.7 Merchandise: Catalog Filter

12.5.8 Merchandise: Catalog Import

12.5.9 Merchandise: Expected Inventory

12.5.10 Merchandise: Vendors

12.5.11 Merchandise: Auctions

12.5.12 Merchandise: Find Auctions

12.5.13 Merchandise: Auction Styles

12.5.14 Merchandise: Bid Rules

12.5.15 Merchandise: Coupon Promotions

12.5.16 Merchandise: Product Promotions

12.5.17 Merchandise: Order Promotions

12.6 Operations

12.6.1 Operations: Create New Customer

12.6.2 Operations: Find Customer

12.6.3 Operations: Update Customer Details

12.6.4 Operations: Reset Customer Password

12.6.5 Operations: Find Orders

12.6.6 Operations: Place Guest Order

12.6.7 Operations: Auctions

12.6.8 Operations: Send Order E-mail Notification

12.6.9 Operations: Change Order Details

12.6.10 Operations: Add Order Comments

12.6.11 Operations: Cancel Order

12.6.12 Operations: Find a Pick Batch

12.6.13 Operations: Create a Pick Batch

12.6.14 Operations: Print a Pick Ticket

12.6.15 Operations: Print a Packing Slip

12.6.16 Operations: Generate Shipping Exceptions Report

12.6.17 Operations: Find Releases Ready to Ship

12.6.18 Operations: Create Package

12.6.19 Operations: Change Package

12.6.20 Operations: Delete Package

12.6.21 Operations: Confirm Release Shipped

12.6.22 Operations: Find a Return

12.6.23 Operations: Create a Return

12.6.24 Operations: Find Expected Inventory.

12.6.25 Operations: Create Expected Inventory.

Notes:

"SG24-7018-00."

"May 2004."

Includes bibliographical references and index.

OCLC:

80244510