Face it : recognizing and conquering the hidden fear that drives all conflict at work / Art Horn.

Format:

Book

Author/Creator:

Horn, Art, 1954-

Language:

English

Subjects (All):

Conflict management.

Employees--Psychology.

Employees.

Interpersonal relations.

Psychology, Industrial.

Physical Description:

viii, 232 p.

Edition:

1st ed.

Place of Publication:

New York : American Management Association, c2004.

Language Note:

English

Summary:

"Worriers, controllers, attention-seekers, victims, fakes: these are all typical profiles of professionals who let different types of fear keep them from achieving professional success. And fear has an even more destructive effect: It is the root of conflict, which can undermine the productivity of teams and entire organizations. "Face It" identifies several basic behavioral profiles, and helps readers assess their own behaviors as well as those of coworkers. The book explains how the behaviors develop, and offers practical techniques for replacing fear and mistrust with mutual respect and rebuilding the sense of shared commitment to common goals. Like a session with a good personal coach, "Face It "will give readers new strength to face their fears, and help them work more productively as individuals and with colleagues. Conquering their demons will allow them to establish a pattern of improved performance, self-esteem, and personal freedom."

Contents:

The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner

Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge

Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.

Notes:

Title from title screen.

Includes bibliographical references (p. 226-227) and index.

Digitized and made available by: Books24x7.com.

ISBN:

0-8144-1318-8

OCLC:

923565076