The e-policy handbook : designing and implementing effective e-mail, internet, and software policies / Nancy L. Flynn.

Format:

Book

Author/Creator:

Flynn, Nancy, 1956-

Language:

English

Subjects (All):

Computer network resources--Management.

Computer network resources.

Computer software--Management.

Computer software.

Electronic mail systems--Management.

Electronic mail systems.

Information technology--Management.

Information technology.

Physical Description:

xviii, 285 p.

Edition:

1st ed.

Place of Publication:

New York : AMACOM, c2001.

Language Note:

English

Summary:

Regulating company e-mail and Internet usage isn't a big brother tactic. These days, it's just smart business. That's because trillions of e-mails travel each year through corporate networks -- and they're not all work-related. From off-color jokes to pornographic images, from software pirates to eBay addicts, digital abuse has left companies wide open to liability risks, security breaches, and productivity nosedives. The most effective -- and least used -- way for a company to protect itself is by developing clear, comprehensive e-policies. And this completely thorough, up-to-date, and readable e-policy survival kit will make it easy. Packed with step-by-step guidelines, sample policies, and e-disaster stories, The E-Policy Handbook helps readers: Realize the magnitude of e-risks -- Understand cyberlaws -- Gauge the vulnerability of their organization -- Purchase protective cyber-insurance -- Write and format top-notch e-policies -- Train employees about on-line policies -- Draft an e-crisis communications plan, and more.

Contents:

Intro

Contents

Foreword

Preface

Getting Started: Assessing Your OrganizationÌs E- Risks

Introduction

Forming Your E- Policy Team

Conducting a Comprehensive E- Audit

Developing E- Risk Management, E- Security, and E- Insurance Policies to Limit Liabilities

Cyberlaw Issues

Developing an Effective E- Risk Management Policy

A Computer Security Policy to Reduce External Risks

Using Cyberinsurance Policies to Help Manage E- Risks

Crafting Effective E- Mail, Internet, and Software Policies

The Basics of E- Policy Development

E- Mail Policy Considerations

A Netiquette Primer for Employees and Managers

Internet Policy Considerations

Software Policy Considerations

Establishing an Electronic Writing Policy for Employees

E- Writing Guidelines Ensure SpeedyÛ and SafeÛ Communication

Powerful and Persuasive, Safe and Secure Electronic Writing

The ABCs of Effective Electronic Business Writing

Watch Your Cyberlanguage

Formatting Written E- Policies, E- Mail Messages, and Internet Copy

Getting Employees On- Board with Your Online Policy

Rallying the Support of Managers

Instilling a Sense of E- Policy Ownership among Employees

Responding to E- Crises and Recapping E- Policy Needs

Fighting Internet Disaster

E- Policy Dos and DonÌts

E- Policy Development and Implementation Checklist for Employers

Sample E- Mail, Internet, and Computer Use Policies

Sample E- Risk Management Policy

Sample Software Usage Policies

Glossary of Computer and Electronic Writing Terms

Resources and Expert Sources

Suggested Reading

NOTES

Index.

Notes:

Title from title screen.

Includes bibliographical references and index.

Digitized and made available by: Books 24x7.com.

ISBN:

0-8144-2550-X

OCLC:

47009726