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Performance measurement in the 21st century : from performance measurement to performance management / Guest editor Dr. Yasar Jarrar.
- Format:
- Book
- Series:
- Business process management journal ; v. 10, no. 5.
- Business Process Management Journal. No. 5 ; Vol. 10
- Language:
- English
- Subjects (All):
- Production management.
- Product management.
- Physical Description:
- 1 online resource (102 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Bradford, England : Emerald Group Publishing, c2004.
- Language Note:
- English
- Summary:
- Focuses on the performance planning value chain (PPVC). The PPVC is the latest thinking in the field of Performance Measurement developed by the Centre for Business Performance, Cranfield School of Management. It provides a systemic process for using data to enhance decision making,bringing together a vast array of tools to extract value from data and focus efforts on what will add real value to the organisation.
- Contents:
- CONTENTS; Advisory group and editorial board; Extracting value from data; From process measurement to performance improvement; Structure, speed and salience; Measuring employee assets; Intellectual capital; Proposed analysis of performance measurement; Activity-based costing for logistics and marketing
- Notes:
- Description based upon print version of record.
- ISBN:
- 1-281-76229-6
- 9786611762292
- 1-84544-187-7
- OCLC:
- 61396569
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