Certification study guide : IBM Tivoli Configuration Manager (ITCM) version 4.2.2 / Vasfi Gucer, Sanver Ceylan.

Format:

Book

Author/Creator:

Gucer, Vasfi.

Ceylan, Sanver., Author.

Contributor:

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

Redbooks

Language:

English

Subjects (All):

Electronic data processing personnel--Certification.

Electronic data processing personnel.

Software configuration management--Examinations--Study guides.

Software configuration management.

Software maintenance--Examinations--Study guides.

Software maintenance.

IBM Tivoli configuration manager--Examinations--Study guides.

IBM Tivoli configuration manager.

Physical Description:

1 online resource (386 p.)

Edition:

1st ed.

Other Title:

IBM Tivoli Configuration Manager (ITCM) version 4.2.2

Place of Publication:

Austin, TX : IBM, International Technical Support Organization, c2005.

Language Note:

English

System Details:

text file

Summary:

This IBM Redbooks publication is a study guide for IBM Tivoli Configuration Manager Version 4.2.2 and is aimed at the people who want to get IBM Certifications in this specific product. The IBM Tivoli Configuration Manager Certification, offered through the Professional Certification Program from IBM, is designed to validate the skills required of technical professionals who work in the implementation of the IBM Tivoli Configuration Manager Version 4.2.2 product. This book provides a combination of theory and practical experience needed for a general understanding of the subject matter. It also provides sample questions that will help in the evaluation of personal progress and provide familiarity with the types of questions that will be encountered in the exam. This publication does not replace practical experience, nor is it designed to be a stand-alone guide for any subject. Instead, it is an effective tool that, when combined with education activities and experience, can be a very useful preparation guide for the exam. Please note that the additional material referenced in the text is not available from IBM.

Contents:

Front cover

Contents

Figures

Tables

Notices

Trademarks

Preface

The team that wrote this redbook

Become a published author

Comments welcome

Chapter 1. Certification overview

1.1 IBM Professional Certification Program

1.1.1 Benefits of certification

1.1.2 Tivoli Software Professional Certification

1.2 IBM Tivoli Configuration Manager V4.2.2 Implementation Certification

1.2.1 Test 870 objectives

1.2.2 Discount when taking the Test 870

1.3 Recommended resources for study

1.3.1 Courses

1.3.2 Publication

Chapter 2. Tivoli Management Framework basics

2.1 Components of the basic Tivoli architecture

2.2 Tivoli user interfaces

2.2.1 Tivoli Desktop

2.2.2 Command line interface

2.2.3 Navigating the Tivoli Desktop

2.3 Tivoli resources

2.4 Authorization roles

2.4.1 Scope of authorization roles

2.5 Tivoli profiles

2.5.1 Profile managers and profile distribution

2.6 Multiplexed distribution services

2.6.1 MDist and MDist 2

2.6.2 MDist 2 functions

2.6.3 MDist2 components

2.6.4 wmdist command

2.6.5 Using the Distribution Status console

2.7 Connecting multiple TMR regions

2.7.1 Benefits of connecting TMRs

2.7.2 Connection types

2.7.3 Name registry

2.7.4 Case study: Hub-spoke architecture

2.8 Endpoint login sequence

2.8.1 Initial login without a select_gateway_policy script

2.8.2 Initial login with a select_gateway_policy script

2.8.3 Normal login

2.8.4 Isolated login

2.8.5 Orphan login

2.8.6 Implementing policy scripts

2.9 Firewall Security Toolbox

2.9.1 Tivoli environment with a firewall

2.9.2 Tivoli environment with demilitarized zones

2.9.3 Sending events across firewalls

2.10 Installing Firewall Security Toolbox

2.10.1 Installing on UNIX operating systems.

2.10.2 Installing on Windows operating systems

Chapter 3. Tivoli Configuration Manager fundamentals and installation

3.1 IBM Tivoli Configuration Manager fundamentals

3.1.1 Tivoli Configuration Manager components and services

3.2 Creating a deployment plan for Tivoli Configuration Manager

3.3 How to deploy Tivoli Configuration Manager components

3.3.1 Distributed Configuration Manager components

3.3.2 TMR server configuration

3.3.3 Components for managed nodes

3.3.4 Components for gateways

3.3.5 Components for endpoints

3.4 Required roles for installation

3.5 RDBMS considerations

3.6 RIM considerations

3.7 General pre-install checks, hints, and tips

3.7.1 UNIX

3.7.2 Windows Systems on Intel® 486 or Pentium® systems

3.8 Installation methods

3.9 Overview of Integrated Install

3.10 Server Install

3.10.1 Typical Server Install

3.10.2 Custom Server Install

3.10.3 Starting the installation programs

3.11 Desktop Install

3.11.1 Starting the installation program

3.12 Web Gateway Install

3.12.1 Web Gateway prerequisites

3.12.2 Starting the installation program

3.12.3 Multiple endpoints installation

3.13 Uninstallation of IBM Tivoli Configuration Manager

Chapter 4. Inventory and Software Distribution components

4.1 Inventory component

4.1.1 What is gathered by Tivoli Inventory

4.1.2 Inventory architecture

4.1.3 Collection Table of Contents

4.1.4 Collection files

4.1.5 Inventory Collectors

4.1.6 Collection manager

4.1.7 Data Handler

4.1.8 Status Collector

4.1.9 Callback object

4.1.10 Managing data collection

4.1.11 Clearing the Collector

4.1.12 Inventory collection scenarios

4.1.13 Custom scans

4.1.14 Isolated scans

4.1.15 Querying inventory data

4.2 Software Distribution component.

4.2.1 Components of Tivoli Software Distribution

4.2.2 Software distribution process overview

4.3 Data Moving

4.3.1 Using the Data Moving Service

4.4 Enterprise Data Warehouse integration

Chapter 5. Deployment Services

5.1 Activity Planner

5.1.1 Activity Planner components

5.1.2 Roles required for the Activity Planner

5.1.3 Types of activities

5.1.4 Activity Plan Editor

5.1.5 Activity Plan Monitor

5.1.6 Activity Planner commands

5.2 Change Manager

5.2.1 Change Manager components

5.2.2 Sample Change Manager scenario

5.3 Enterprise Directory integration

5.3.1 Exchanging data with a directory server

5.3.2 Manipulating DirectoryContext objects

5.3.3 Directory query libraries and query directories

5.4 Resource Manager and pervasive devices

5.4.1 Choosing where to install the Resource Manager components

5.4.2 Web Gateway installation

5.4.3 Web objects

5.4.4 Registering the resource types

5.4.5 Associating endpoints with the resource gateway

5.4.6 Enrolling pervasive devices

5.4.7 Installing and configuring devices for resource manager

5.4.8 Installing the device agent for Windows CE devices

5.4.9 The user ID of palm devices

5.4.10 Inventory scans on pervasive devices

5.5 Pristine Manager

5.5.1 Pristine Manager architecture and new components

5.5.2 Supported platforms for pristine installation

5.5.3 Key terms

5.5.4 Pristine Manager concepts

5.5.5 Prerequisites

5.5.6 Installing pristine machines

5.5.7 Customizing Pristine Manager

5.5.8 Adding an Operating System Element to a reference model

5.5.9 Pristine Manager commands

5.5.10 IBM Tivoli Enterprise Console notification

Chapter 6. Multicast concepts and implementation

6.1 Reliable multicast protocol

6.2 Hyper Delivery (RMTP) flow

6.3 Distributed depot service.

6.3.1 Configuring repeaters for multicast

6.4 Endpoint multicast receivers

6.4.1 Configuring endpoint to receive multicast

6.5 Multicast scenarios

6.5.1 Preloading MDist2 depots with multicast

6.5.2 Multicast from gateways to Tivoli Management Agents

6.6 Multicast limitations

6.7 Troubleshooting multicast

6.7.1 Repeater multicast log

6.7.2 Endpoint receiver log and structure

6.7.3 Best practices and tips

Chapter 7. Troubleshooting IBM Tivoli Configuration Manager

7.1 Generic problem determination outline

7.2 Troubleshooting Framework 4.1.1

7.3 Autotrace

7.4 Troubleshooting Software Distribution

7.4.1 General troubleshooting

7.4.2 Check the log

7.4.3 Check the Distribution Status Console

7.4.4 Make sure that Tivoli Framework is functional

7.4.5 Check for MDist2 problems

7.4.6 Troubleshooting the software package

7.4.7 Software Distribution traces

7.4.8 Troubleshooting Data Moving

7.4.9 Troubleshooting Mobile Computing

7.4.10 Troubleshooting pristine installations

7.4.11 Troubleshooting discovering and synchronization

7.4.12 Change Management Status summary

7.5 Troubleshooting Activity Planner

7.5.1 Activity Planner processes

7.5.2 Activity Planner configuration file

7.5.3 Activity Planner logfiles

7.5.4 Activity Planner trace files

7.6 Troubleshooting Change Manager

7.6.1 Change Manager configuration file

7.6.2 Change Manager logfiles

7.6.3 Change Manager trace files

7.7 Troubleshooting Web Gateway and Device Management

7.7.1 Tracing the Web Gateway

7.8 Troubleshooting Web User Interface

7.8.1 Common Web User Interface problems

7.8.2 Tracing the Web User Interface

7.9 Troubleshooting Enterprise Directory Integration

7.10 Troubleshooting Inventory

7.10.1 Enabling logging and tracing

Appendix A. Lab exercises.

Introduction

LAB 1 Using Integrated Install method to install a Tivoli Server

What this exercise is about

What you should be able to do

Required materials

Exercise instructions

Install your Tivoli Server with all ITCM modules

Exercise review/wrap-up

LAB 2. Using Integrated Install method to install a Tivoli server

Introduction

LAB 3. Create an Inventory profile and run a hardware scan

Create a hardware profile with SMBIOS capabilities

7.10.2 Distribute the profile

LAB 4. Create an Inventory profile and run and cancel the software scan

Create an Inventory profile for software scan

Distribute the profile and cancel the distribution

LAB 5. Create a Custom Query with where clauses

Create a query library

Create a query

LAB 6. Create and install software packages for Windows

Install the Software Package Editor

Create a simple package

Test the software package

Import the software package

Install the software package

Verify the distribution was successful

Install software package in transactional mode and commit installation

Undo an installation

Repair a damaged distribution

Add links, registry keys, and text file objects

LAB 7. Creating a software package using AutoPack.

What this exercise is about.

Notes:

"IBM Tivoli Configuration Manager Version 4.2.2, IBM Tivoli Management Framework Version 4.1.1."

"March 2005."

Includes bibliographical references and index.

OCLC:

61397598