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Extending the supply chain : how cutting-edge companies bridge the critical last mile into customers' homes / Kenneth Karel Boyer, Markham T. Frohlich, and G. Tomas M. Hult.

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Format:
Book
Author/Creator:
Boyer, Kenneth Karel, 1967-
Contributor:
Frohlich, Markham T.
Hult, G. Tomas M.
Language:
English
Subjects (All):
Business logistics.
Grocery trade.
Retail trade.
Physical Description:
1 online resource (272 p.)
Edition:
1st ed.
Place of Publication:
New York : American Management Association, c2004.
Language Note:
English
Summary:
Don't break the supply chain before you get to the most important link -- the customer.
Contents:
Introduction
the great divide between customers and retailers
Decoupled extenaed supply chains
Semi: Exteneded supply chains
Fully extended supply chains
Centralized extended supply chains
Strategy : meshing operational and marketing goals
Marketing : tapping customers' latent desires
Supply chain design : how to bridge the last mile
Information technology : facilitating learning and streamlining transactions
The future of the extended supply chain.
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
ISBN:
1-60119-852-3
0-8144-2850-9
OCLC:
437158202

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