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The library's crisis communications planner : a PR guide for handling every emergency / Jan Thenell.
- Format:
- Book
- Author/Creator:
- Thenell, Jan.
- Language:
- English
- Subjects (All):
- Libraries--Safety measures--Handbooks, manuals, etc.
- Libraries.
- Archives--Safety measures--Handbooks, manuals, etc.
- Archives.
- Libraries--Security measures--Handbooks, manuals, etc.
- Archives--Security measures--Handbooks, manuals, etc.
- Libraries and mass media.
- Crisis management--Handbooks, manuals, etc.
- Crisis management.
- Physical Description:
- 1 online resource (105 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Chicago : American Library Association, c2004.
- Language Note:
- English
- Summary:
- Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
- Contents:
- Contents; Preface; Acknowledgments; 1 - The Crisis Communications Plan; 2 - Gathering and Maintaining Crisis-Ready Information; 3 - Assembling the Team; 4 - Identifying Library Audiences and Stakeholders; 5 - Assessing Your Library's Crisis Potential; 6 - Creating Ready Responses for Areas of Vulnerability; 7 - Building Positive Media Relationships; 8 - Communicating during a Crisis; 9 - After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index;
- Notes:
- Description based upon print version of record.
- Description based on publisher supplied metadata and other sources.
- Includes bibliographical references (p. 73-74) and index.
- ISBN:
- 0-8389-9816-X
- OCLC:
- 475965996
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