It's never done that before : a guide to troubleshooting Windows XP / John Ross.

Format:

Book

Author/Creator:

Ross, John, 1947-

Language:

English

Subjects (All):

Operating systems (Computers).

Microsoft Windows (Computer file).

Physical Description:

1 online resource (288 p.)

Edition:

1st ed.

Place of Publication:

San Francisco : No Starch Press, c2006.

Language Note:

English

Summary:

It's Never Done That Before is a guide to troubleshooting Windows XP for people who use computers but don't necessarily feel comfortable poking around "under the hood" to make fixes. It includes basic troubleshooting techniques, specific instructions for solving the most common problems in Windows XP, and general information for finding and fixing the more obscure ones. It also provides explanations of BIOS beep codes and blue screen errors, instructions for using the troubleshooting tools supplied with Windows XP, such as Safe Mode and the Recovery Console, and advice for dealing with device drivers, the ROM BIOS, and the Windows Registry. Viruses, spyware, and Internet connection problems are all discussed, along with tips for getting the most out of the Microsoft Knowledge Base and navigating help desks and technical support centers.

Contents:

Preliminaries

Contents

Acknowledgments

Introduction

Chapter 1: Troubleshooting Methods and Tools

Chapter 2: Types of Windows Problems and Failures

Chapter 3: What to Do When Windows Won't Start

Chapter 4: Black Screens and Blue Screens

Chapter 5: Solving Device Driver Problems

Chapter 6: Using the Microsoft Knowledge Base and Other Online Resources

Chapter 7: Using System Restore and Other Rollback Techniques

Chapter 8: Underneath It All: The BIOS

Chapter 9: The Windows Registry: Here Be Demons

Chapter 10: Dealing with Individual Programs and Files

Chapter 11: Service Packs, Patches, and Other Updates

Chapter 12: Viruses, Spyware, and Other Nasties

Chapter 13: Internet Connection Problems

Chapter 14: Local Network Problems

Chapter 15: Dealing with Hardware Problems

Chapter 16: Troubleshooting and Replacing Hard Drives

Chapter 17: Troubleshooting and Replacing Other Hardware

Chapter 18: If All Else Fails . . . Call Tech Support

Chapter 19: Cutting Your Losses: What to Do When Nothing Else Works

Chapter 20: Things to Do Now, Before Your Computer Crashes

Appendix A: Device Manager Error Codes and BIOS POST Beep Codes

Appendix B: Free and Inexpensive Security Programs for Windows XP

Index.

Notes:

Includes index.

ISBN:

1-59327-114-X

OCLC:

133167149