The performance appraisal question and answer book : a survival guide for managers / Dick Grote.

Format:

Book

Author/Creator:

Grote, Richard C.

Language:

English

Subjects (All):

Employees--Rating of.

Employees.

Performance standards.

Physical Description:

1 online resource (253 p.)

Edition:

1st ed.

Place of Publication:

New York : American Management Association, c2002.

Language Note:

English

Summary:

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the

Contents:

The importance of performance appraisal

Performance planning

Performance execution

Performance assessment

Performance review

The performance appraisal form

The performance appraisal process

Building performance excellence

One final question.

Notes:

Includes index.

ISBN:

0-8144-2669-7

OCLC:

475936262