50 one-minute tips for retaining employees : building a win-win environment / David K. Hayes and Jack D. Ninemeier.

Format:

Book

Author/Creator:

Hayes, David K.

Contributor:

Ninemeier, Jack D.

Series:

Fifty-Minute series.

A Fifty-minute series book

Language:

English

Subjects (All):

Employee retention.

Physical Description:

1 online resource (118 p.)

Other Title:

Fifty one-minute tips for retaining employees

Place of Publication:

Menlo Park, CA : Crisp Learning, c2001.

Language Note:

English

Summary:

It is hard enough to retain highly trained and technical workers but facing the challenge of keeping hourly workers, getting new people off on the right foot, and training people to become good trainers are major challenges today. The second of two books providing 50 Tips for recruiting and retaining employees that are just that--handy quick ideas for employers to start their thinking on a topic.

Contents:

Title

Copyright

About the Authors

Dedication

Preface

Contents

STRATEGY 1 Follow Sound Management Advice

Tip 1: Serve First and Lead Second

Gather Feedback

Tip 2: Establish Your Employee Average Retention Rate

Completing the worksheet

Tip 3: Estimate Your Turnover Costs

Tip 4: Follow All Applicable Federal and State Child Labor Laws

Tip 5: Eliminate Workers Who Won't

Tip 6: Eliminate Managers Who Can't

You can easily identify your poor managers:

Tip 7: Manage Your Customers

Determine Whether a Policy and Procedure Is Needed

STRATEGY 2 Make First Impressions Count (Orientation)

Tip 8: Understand the Role of Starting Wages

Tip 9: Inform Employees About Their Total Compensation

Tip 10: Explain the Long-Term Benefits of Staying

Tip 11: Share Your Vision

Tip 12: Motivate Entry-Level Employees

Tip 13: Conduct an Entrance Interview

Tip 14: Create Career Ladders

STRATEGY 3 Train! Train! Train! (and Do It Correctly)

Tip 15: Invest in Training

Tip 16: Encourage Employees to Try Your Product or Service

Tip 17: Train Trainers to Train

When you train your trainer(s) to train, everyone benefits:

Tip 18: Reward Your Trainers

Tip 19: Relieve Trainers of Other Job Duties

Tip 20: Conduct Pre-Shift Training

STRATEGY 4 Maintain a Professional Workplace

Tip 21: Strictly Enforce a Zero-Tolerance Harassment Policy

Tip 22: Create a Culturally Diverse Workforce

Tip 23: Make Employee Safety a Top Priority

Tip 24: Ensure Reasonable Accommodations for Disabled Employees

Tip 25: Share Financial Numbers with Employees

STRATEGY 5 Supervise As You Would Like to Be Supervised

Tip 26: Enforce "On-Time" Policies Fairly and Consistently

Tip 27: Be Careful Not to Over-Schedule

Tip 28: Give Employees a Personal Copy of Their Work Schedule.

Tip 29: Seek Out Employee Assistance Programs

Tip 30: Invite "Fast-Track" Employees to Attend Management Meetings

Tip 31: Implement a "Catch the Employee Doing Something Right" Program

Tip 32: Conduct an Exit Interview with Employees Who Leave

STRATEGY 6 Encourage Ongoing Communication

Tip 33: Hold Employee-Focused Meetings for Non-Management

Tip 34: Communicate the Benefits of Your Unique Organization

Tip 35: Create an Employee Retention Council

Tip 36: Recognize Employee Birthdays

Tip 37: Make Daily "Howdy" Rounds

STRATEGY 7 Create a Friendly Workplace

Tip 38: Use Employee Recognition Programs

Tip 39: Build a Great Team and Praise It Often

Tip 40: Write a Personal Letter to Parents of Teenage Employees

Tip 41: Share Scheduling Responsibilities with Employees

Rules for the Shift Bidding Game

Tip 42: Reward Employees Who Work on Non-Scheduled Days

Tip 43: Invite Family Members of New Employees to Visit Your Workplace

Tip 44: Make the Workplace Fun

STRATEGY 8 Help Your Employees Succeed

Tip 45: Identify State-Approved (Licensed) Childcare Options

Tip 46: Reward Success in Each Employee

Tip 47: Recognize Your Employees' Eldercare Responsibilities

Tip 48: Don't Punish Your Best for Being Good

Tip 49: Go to Lunch

Tip 50: Help Employees Learn About Public Transportation Systems

Additional Reading.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references (p. 109).

ISBN:

1-4175-2423-5

OCLC:

56072894