78 important questions every leader should ask and answer / Chris Clarke-Epstein.

Format:

Book

Author/Creator:

Clarke-Epstein, Chris.

Language:

English

Subjects (All):

Leadership.

Communication in organizations.

Corporate culture.

Public relations.

Physical Description:

1 online resource (237 p.)

Edition:

1st ed.

Other Title:

Seventy eight important questions every leader should ask and answer

Place of Publication:

New York, N.Y. : AMACOM, c2002.

Language Note:

English

Summary:

Q: What's the one skill that every great leader needs to have? A: The ability to ask and answer the right questions

Contents:

Preliminaries; contents; preface; acknowledgments; 1 QUESTIONS LEADERS NEED TO ASK THEMSELVES; 2 QUESTIONS LEADERS NEED TO ASK CUSTOMERS; 3 QUESTIONS LEADERS NEED TO ASK EMPLOYEES ABOUT THE BUSINESS; 4 DEEPER QUESTIONS LEADERS NEED TO ASK EMPLOYEES; 5 QUESTIONS TO ASK IN SPECIAL SITUATIONS; 6 QUESTIONS LEADERS NEED TO ANSWER; 7 ANSWERS FOR SPECIAL SITUATIONS; 8 DELIVERING TOUGH ANSWERS; CONCLUSION: SOME FINAL QUESTIONS; APPENDIX: GOOD QUESTIONS FROM OTHER LEADERS; SUGGESTED READING LIST; INDEX

Notes:

Description based upon print version of record.

Includes bibliographical references (p. 212-214) and index.

ISBN:

9780814426760

081442676X

OCLC:

475936105

Publisher Number:

ebc228360