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The AMA handbook of business letters / Jeffrey L. Seglin with Edward Coleman.

EBSCOhost Academic eBook Collection (North America) Available online

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Format:
Book
Author/Creator:
Seglin, Jeffrey L., 1956-
Contributor:
Coleman, Edward, 1968-
Amacom.
Language:
English
Subjects (All):
Commercial correspondence--Handbooks, manuals, etc.
Commercial correspondence.
Letter writing--Handbooks, manuals, etc.
Letter writing.
Physical Description:
1 online resource (531 p.)
Edition:
3rd ed.
Place of Publication:
New York : AMACOM, c2002.
Language Note:
English
System Details:
System requirements for accompanying computer disk: Word 6.0 for Windows 95, either PC or Mac.
Summary:
More than 365 pre-typed, ready-to-use business letter for all occasions!
Contents:
Planning the letter
Components of an effective letter
Structure : the parts of a letter
Appearance of the letter
Grammar
Word processing
Sales, marketing, and public relations letters
Customer service letters
Credit and collection letters
Letters to vendors and suppliers
Personnel letters
Transmittal letters
Confirmation letters
Request letters
Replies
Permissions letters
Social, personal, and miscellaneous letters.
Notes:
Description based upon print version of record.
Includes bibliographical references (p. 499-502) and index.
ISBN:
0-8144-2662-X
OCLC:
475962394

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