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The AMA handbook of business letters / Jeffrey L. Seglin with Edward Coleman.
- Format:
- Book
- Author/Creator:
- Seglin, Jeffrey L., 1956-
- Language:
- English
- Subjects (All):
- Commercial correspondence--Handbooks, manuals, etc.
- Commercial correspondence.
- Letter writing--Handbooks, manuals, etc.
- Letter writing.
- Physical Description:
- 1 online resource (531 p.)
- Edition:
- 3rd ed.
- Place of Publication:
- New York : AMACOM, c2002.
- Language Note:
- English
- System Details:
- System requirements for accompanying computer disk: Word 6.0 for Windows 95, either PC or Mac.
- Summary:
- More than 365 pre-typed, ready-to-use business letter for all occasions!
- Contents:
- Planning the letter
- Components of an effective letter
- Structure : the parts of a letter
- Appearance of the letter
- Grammar
- Word processing
- Sales, marketing, and public relations letters
- Customer service letters
- Credit and collection letters
- Letters to vendors and suppliers
- Personnel letters
- Transmittal letters
- Confirmation letters
- Request letters
- Replies
- Permissions letters
- Social, personal, and miscellaneous letters.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references (p. 499-502) and index.
- ISBN:
- 0-8144-2662-X
- OCLC:
- 475962394
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