Troubleshooting Tivoli using the latest features / [Vasfi Gucer ... et al.].

Format:

Book

Contributor:

Gucer, Vasfi.

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

IBM redbooks

Language:

English

Subjects (All):

Electronic data processing--Distributed processing.

Electronic data processing.

Tivoli storage manager.

Physical Description:

xxxiv, 1114 p. : ill.

Edition:

1st ed.

Place of Publication:

[San Jose, Calif.] : IBM International Technical Support Organization, 2003.

Language Note:

English

Contents:

Front cover

Contents

Figures

Tables

Notices

Trademarks

Preface

The team that wrote this redbook

Become a published author

Comments welcome

Part 1 Introduction, installation, and core services

Chapter 1. Overview

1.1 Overview

1.2 Generic problem determination outline

1.3 User groups and other sources of information

1.3.1 Tivoli Field Guides

1.3.2 Tivoli mailing list

1.3.3 Orb Data Limited

1.4 Other Web sites containing Tivoli related information

Chapter 2. Tivoli Object Database architecture

2.1 The Tivoli Enterprise management challenge

2.2 Tivoli Enterprise architecture overview

2.2.1 About CORBA 1.1

2.2.2 Tivoli Enterprise CORBA implementation

2.2.3 Tivoli Enterprise heterogeneity and interoperability

2.2.4 Management services

2.3 Tivoli Management Framework concepts

2.3.1 Object identification

2.3.2 Interfaces and classes

2.3.3 Object repository architecture

2.3.4 Complementary terminology: TEIDL, Interface, and Repository

2.3.5 Internals of Interface: Datatypes, attributes, and operations

2.3.6 An overview of datatypes used in interface definitions

2.3.7 Internals of profile managers, profiles, and CCMS

2.3.8 The final (dataless) distribution

2.3.9 Database and dataless distribution levels

2.3.10 Types of distribution

2.3.11 Advanced CCMS concepts

Chapter 3. Problem determination

3.1 Object Repository tools

3.1.1 bdbe and bdbx

3.1.2 otherpages

3.1.3 objcall

3.1.4 idlcall

3.1.5 idlattr

3.1.6 odbls

3.1.7 irview

3.1.8 tmstat

3.1.9 odstat

3.1.10 wtrace

3.2 Troubleshooting and search techniques

3.2.1 Basic object database access commands

3.2.2 Troubleshooting methods using low level commands

3.2.3 odstat, wtrace, and tmstat scenarios.

3.2.4 Maintaining the object database: wchkdb and wchknode

3.2.5 Object database

3.2.6 Gateway database

3.2.7 Consistency versus corruption

3.2.8 Database check output example

3.2.9 The when and how of issuing wchkdb

3.2.10 Problems with Tivoli object database checks

3.2.11 Improving your use and understanding of wchkdb

3.2.12 A second look at check_db and fix_db

3.2.13 wchknode

3.2.14 Issuing the wchknode command

Chapter 4. Using and maintaining log files

4.1 Tivoli generated log files

4.1.1 oservlog

4.1.2 gatelog

4.1.3 epmgrlog

4.1.4 Installation logs

4.1.5 Additional logs and files

4.1.6 Installation files

4.2 User generated log files

4.2.1 Subroutine to write to a log file with a time stamp

4.2.2 Logging configuration file

4.2.3 Logging setup and call

4.2.4 Putting it all together

4.3 Log rotation

Chapter 5. Autotrace

5.1 Introduction

5.2 Autotrace terminology

5.3 Run-time components

5.3.1 Common configuration files

5.4 How to use Autotrace in a customer environment

5.4.1 Initialization

5.4.2 Determine active products

5.4.3 Determine configuration channels

5.4.4 Enable tracing

5.4.5 Determine whether Autotrace is capturing data

5.4.6 Disable tracing

5.4.7 Channel operations

5.4.8 Collect trace

5.4.9 Autotrace Snap Viewer

Chapter 6. Tivoli core installation process

6.1 Anatomy of a Tivoli CD-ROM

6.2 Installation overview

6.2.1 General pre-install checks, hints, and tips

6.2.2 UNIX

6.2.3 Windows NT

6.2.4 NFS mounts

6.2.5 Environment files and variables

6.2.6 Automatic startup versus remote startup

6.2.7 Deciding when a re-install is best

6.3 Server installation: Behind the scenes

6.3.1 Troubleshooting server installs

6.4 Client installation: Behind the scenes.

6.4.1 Start of managed node install

6.4.2 The install begins

6.4.3 Installation of the Tivoli Management Framework files

6.4.4 Tivoli Remote Access Account (TRAA)

6.4.5 Installing the files

6.4.6 Client database creation

6.4.7 Problems starting the oserv and contacting the TMR

6.4.8 Configuring the client database (the TMR Server perspective)

6.4.9 Configuring the client database (the client perspective)

6.4.10 Verifying a properly installed managed node

6.4.11 Problems creating the managed node

6.5 Finishing the install

6.5.1 Files installed

6.5.2 Updating Name Registry

6.5.3 Completion

6.6 Common errors for server and client installs

6.7 Reinstalling clients

Chapter 7. Software Installation Service (SIS)

7.1 SIS component overview

7.2 SIS considerations

7.3 Using SIS

7.3.1 Starting the SIS Graphical User Interface

7.3.2 Building the Install Repository

7.3.3 Select target for install

7.3.4 SIS Response Files

7.3.5 Using SIS to install Tivoli products

7.3.6 Tuning SIS

7.3.7 Unsuccessful install

7.3.8 Synchronize SIS with TMR

7.4 Troubleshooting SIS

7.4.1 SIS log files

7.4.2 Troubleshooting SIS desktop launches

7.4.3 Troubleshooting SIS startup

7.4.4 Troubleshooting SIS locks

7.4.5 Troubleshooting SIS usage

7.4.6 Important SIS files and executables

Chapter 8. ISMP based installation (Integrated Installation)

8.1 Overview of Integrated Install

8.2 Server Install

8.2.1 Authorization roles

8.2.2 Database requirements

8.2.3 Starting the installation programs

8.2.4 Server Install: Behind the scenes

8.2.5 Typical Install

8.2.6 Custom Install

8.3 Troubleshooting Server Install

8.3.1 Cmsummary.log

8.3.2 Cmismp.log

8.3.3 Traditional logs

8.3.4 General troubleshooting steps for Server Install.

8.3.5 Server Install troubleshooting examples

8.4 Desktop Install

8.5 Troubleshooting Desktop Install

8.5.1 Desktop Install troubleshooting example

8.6 Web Gateway Install

8.7 Troubleshooting Web Gateway Install

Chapter 9. Patch maintenance

9.1 Patch application and information

9.1.1 The patch factory

9.1.2 Forms of patches

9.1.3 Learning about new patches

9.1.4 Understanding the prerequisites

9.1.5 Obtaining patch files

9.1.6 Turning the archives into binaries

9.1.7 Patch contents

9.1.8 Building your collection of patches

9.1.9 Testing patches

9.1.10 Applying patches to your systems

9.1.11 More rapid deployment

9.1.12 Tag files

9.1.13 Upgrading endpoints

9.1.14 Validating patch application

9.1.15 How to back out of a patch

9.1.16 Knowing what is installed where

Chapter 10. Backup and restore

10.1 Backup process

10.1.1 Backup roles and access rights

10.1.2 Database

10.1.3 Running backup from the command line

10.1.4 Backup process behind the scenes

10.1.5 Temporary backup file considerations

10.1.6 Binary backups

10.1.7 File system backups

10.2 Restore process

10.2.1 Restore roles and access rights

10.2.2 Restore examples

10.2.3 Rescue operation

10.2.4 Items not restored from a backup

10.3 Troubleshooting backup and restore operations

10.3.1 Restore with -r and - r -R options

10.3.2 Changing the default backup directory

10.3.3 Database cannot be backed up

10.3.4 Malformed ASCII exception

10.3.5 IOM route timeouts

10.3.6 Identifying managed nodes

10.3.7 Implications of using an old backup

Chapter 11. Tivoli Management Framework core services

11.1 Tivoli administrators

11.1.1 Authorization roles

11.1.2 Policy regions

11.1.3 Creating administrators.

11.1.4 Using a single Tivoli administrator for multiple users

11.1.5 ID mapping

11.1.6 Removing and deleting administrators

11.1.7 Administrator commands

11.1.8 Administrator roles

11.1.9 Interregion administration

11.1.10 Summary of hints for defining administrators

11.1.11 Maintaining Tivoli administrators in large environments

11.2 Notice groups

11.2.1 Notice group commands

11.2.2 Notice group components

11.2.3 Notice expiration

11.2.4 Custom notice groups

11.2.5 Notices database corruption

11.3 Tivoli tasks

11.3.1 Tivoli jobs

11.3.2 Task library features

11.3.3 Task and job internals

11.3.4 Troubleshooting tasks and jobs

11.4 Scheduler

11.4.1 Scheduler commands

11.4.2 Tips for working with the Scheduler

11.4.3 Troubleshooting common Scheduler errors

11.5 Interconnected TMRs

11.5.1 The Tivoli Name Registry

11.5.2 Connecting TMRs

11.5.3 Resource visibility

11.5.4 Interregion updates and object time stamps

11.5.5 Resource updates

11.5.6 Case study: Hub-spoke architecture

11.5.7 Naming standards

11.5.8 Connections

11.5.9 Troubleshooting TMR connections

11.6 Multiplexed Distribution

11.6.1 Mdist and the distribution hierarchy

11.6.2 Repeater tuning in MDist1

11.6.3 Active distributions

11.6.4 MDist2 components and functionalities

11.6.5 What is new in MDist2

11.6.6 Troubleshooting MDist2

Chapter 12. RDBMS Interface Module (RIM)

12.1 Overview of RIM

12.2 Understanding RIM

12.2.1 RIM behind the scenes

12.2.2 RIM APIs

12.2.3 RDBMS_Interface translation layer

12.2.4 Vendor adaptor layer

12.2.5 Client application communication

12.3 Installing a RIM

12.3.1 Creating application database tables

12.3.2 Creating RIM objects

12.3.3 RIM scenario-Inventory RIM objects.

12.4 Troubleshooting example: Failure to connect with a RDBMS.

Notes:

"SG24-6614-00."

"March 2003."

Includes bibliographical references (p. 1089-1092) and index.

OCLC:

560313206