Continuous business process management with HOLOSOFX BPM Suite and IBM MQSeries workflow / [Eugene Deborin ... et al.].

Format:

Book

Contributor:

Deborin, Eugene.

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

Redbooks

Language:

English

Subjects (All):

Reengineering (Management).

Workflow--Management.

Workflow.

Industrial management.

Physical Description:

xviii, 534 p. : ill.

Edition:

1st ed.

Place of Publication:

Research Triangle Park, NC : IBM Corp., International Technical Support Organization, c2002.

Language Note:

English

Contents:

Front cover

Contents

Notices

Trademarks

Preface

The team that wrote this redbook

Notice

Comments welcome

Part 1 Introduction

Chapter 1. Overview

1.1 Continuous Business Process Management

1.2 BPM Suite architecture

1.3 HOLOSOFX company overview

1.4 Product information

1.4.1 BPM Suite V4.1

1.4.2 BPM Suite V4.2 new features overview

1.4.3 MQSeries Workflow

1.5 Case study

1.5.1 Company background

1.5.2 Current environment

1.5.3 Process overview

1.5.4 Interview notes

1.5.5 Business rules

1.5.6 Goals

1.5.7 Sales Order process (To-Be)

Chapter 2. Environment setup

2.1 BPM Workbench lab architecture and setup

2.1.1 Prerequisites

2.1.2 BPM Workbench installation

2.2 BPM Server lab architecture and setup

2.2.1 Prerequisites

2.2.2 BPM Server installation

2.2.3 BPM Server configuration

2.2.4 Publisher Server installation and configuration

2.3 MQSeries Workflow Runtime lab architecture and setup

2.3.1 Workflow Server - tier 2

2.3.2 Web Client - tier 1

2.3.3 Workflow System Group

2.3.4 Queue manager clustering

2.3.5 MQSeries Workflow Runtime object naming convention

2.3.6 MQSeries Workflow Runtime setup: step-by-step approach

2.3.7 Web Client - tier 1

2.4 BPM Monitor lab architecture and setup

2.4.1 Prerequisites

2.4.2 DB2 configuration

2.4.3 MQSeries Workflow client configuration

2.4.4 BPM Monitor installation

2.4.5 BPM Monitor configuration

Part 2 Create

Chapter 3. Phase 1: Establish process modeling methodology

3.1 Overview

3.1.1 Description

3.1.2 Timing

3.1.3 Roles and responsibilities

3.1.4 Tools

3.1.5 Outputs

3.2 Determine the modeling objectives

3.3 Process knowledge

3.4 Documenting procedures

3.4.1 Elgin procedure documentation

3.5 Process redesign.

3.5.1 Automation/Implementation of new technology

3.5.2 Correction of an inefficient process

3.5.3 Integrating different processes

3.6 Define process boundaries

3.7 Number of subprocesses

3.8 Process boundaries diagram

3.9 Identify key process issues

3.9.1 Process group interviews

3.9.2 SWOT analysis

3.9.3 Problem statement

3.10 Set process performance targets

3.11 Outline the data collection plan

3.11.1 Data required for all models

3.11.2 Data collection interviews

3.11.3 Data collection team meetings

3.12 Plan for the modeling phase

3.13 Develop the modeling policies

3.13.1 Naming conventions

3.13.2 Organizational data

3.13.3 Process data

3.13.4 Documentation data

3.14 Determine the modeling approach

3.14.1 High-Level Decomposition

3.14.2 Strawman

3.14.3 Combination

3.15 Next steps

Chapter 4. Phase 2: Create the As-Is business process

4.1 Overview

4.1.1 Description

4.1.2 Timing

4.1.3 Roles and responsibilities

4.1.4 Tools

4.1.5 Output

4.2 Model As-Is process

4.2.1 Develop As-Is models

4.2.2 What you need to know before you start modeling

4.2.3 The processes at a glance

4.2.4 Opening BPM Workbench and creating an organization file

4.2.5 Naming and saving a new process

4.2.6 Modeling the High-Level Sales Order (As-Is) process

4.2.7 BPM Workbench features useful after process modeling

4.2.8 Develop As-Is process documentation

4.2.9 Validate the As-Is model

4.2.10 Add the data to the As-Is models

4.2.11 Sign off

4.3 Perform analysis on the As-Is model

4.4 Next steps

Chapter 5. Phase 3: Create the To-Be business process

5.1 Overview

5.1.1 Description

5.1.2 Timing

5.1.3 Roles and responsibilities

5.1.4 Tools

5.1.5 Outputs

5.2 Define redesign goals

5.3 Model To-Be process.

5.3.1 Develop To-Be models

5.3.2 Develop To-Be process documentation

5.3.3 Validate the To-Be model

5.3.4 Add the data to the To-Be models

5.3.5 Sign off

5.4 Perform analysis on the To-Be model

5.5 Next steps

Chapter 6. Phase 4: Define business measures

6.1 Overview

6.1.1 Description

6.1.2 Timing

6.1.3 Roles and responsibilities

6.1.4 Tools

6.1.5 Output

6.2 Understanding business measurement systems

6.2.1 Business impacts of an effective measurement system

6.2.2 Benefits of an effective measurement system

6.2.3 Measures characteristics

6.3 Identify the business measures

6.3.1 Identify goals

6.3.2 Identify important process issues

6.3.3 Determine categories and required measures

6.3.4 Determine available data required for business measures

6.4 Business measures analysis

6.4.1 Explanation of business measures

6.4.2 Identify business measures for To-Be order process

6.5 Next steps

Part 3 Collaborate

Chapter 7. Phase 5: Communicate and verify business process model

7.1 Overview

7.1.1 Description

7.1.2 Timing

7.1.3 Roles and responsibilities

7.1.4 Tools

7.1.5 Output

7.2 Using the BPM Repository Web Client

7.2.1 Logging on to the BPM Repository Web Client

7.2.2 Importing process models into the BPM Repository

7.2.3 Checking out processes from the BPM Repository

7.2.4 Creating new versions of your process models

7.2.5 Checking in process models

7.2.6 Copy and check out with key update

7.2.7 Administrative functions

7.3 Publishing process models in BPM Web Publisher

7.3.1 Logging on to the BPM Web Publisher Web Client

7.3.2 Import your process model into the BPM Web Publisher

7.3.3 Viewing process models in the BPM Web Publisher

7.3.4 Viewing policies in the BPM Web Publisher.

7.3.5 Viewing procedures in the BPM Web Publisher

7.3.6 Viewing organization units in the BPM Web Publisher

7.4 Next steps

Part 4 Automate

Chapter 8. Phase 6: Build the MQSeries Workflow model

8.1 Overview

8.1.1 Description

8.1.2 Timing

8.1.3 Roles and responsibilities

8.1.4 Tools

8.1.5 Output

8.2 Conversion of the To-Be model

8.2.1 To-Be Model Review

8.2.2 Setting editing mode

8.2.3 MQSeries Workflow model conversion

8.2.4 Converted MQSeries Workflow model

8.3 Define topology

8.4 Define Application objects

8.5 Define data/control flow

8.5.1 Defining data fields and data structures

8.5.2 Defining data flow model

8.5.3 Defining control flows

8.5.4 Control flow and data flow

8.5.5 Data flow only

8.5.6 Mappings between activities

8.5.7 Mappings within activities

8.5.8 Data mappings for the case study

8.6 Create staffing and organization models

8.6.1 Organization

8.6.2 Function

8.6.3 Level

8.6.4 Roles

8.6.5 Employees

8.7 Define implementation attributes

8.7.1 WF Sales Order process (high-level process)

8.7.2 WF Credit rating check subprocess

8.7.3 WF Credit Review subprocess

8.8 Business measures for MQSeries Workflow process

8.8.1 Define data field metrics

8.9 Define location

8.10 Define business measures

8.11 Define expressions

8.12 FDL generation

8.12.1 Model verification

8.12.2 Validating the MQSeries Workflow data

8.12.3 FDL generation

8.13 Next steps

Chapter 9. Phase 7: Model the user interfaces

9.1 Overview

9.1.1 Description

9.1.2 Timing

9.1.3 Roles and responsibilities

9.1.4 Tools

9.1.5 Output

9.2 Getting around in Xform Designer

9.2.1 Determine required new interfaces at the activity level

9.2.2 Model activity user interfaces

9.2.3 Associate forms with activities.

9.2.4 Obtain user approval and validation for the new interfaces

9.3 Next steps

Chapter 10. Phase 8: Build the object models

10.1 Overview

10.1.1 Description

10.1.2 Timing

10.1.3 Roles and responsibilities

10.1.4 Tools

10.1.5 Output

10.2 Getting around in UML Modeler

10.3 Requirements analysis

10.4 Use case diagrams

10.4.1 Use case definition

10.4.2 Use case analysis

10.4.3 Identifying actors

10.4.4 Identify use cases

10.4.5 Identify relationships

10.4.6 Complete the use case diagram

10.5 Interaction diagrams

10.5.1 Interaction diagram analysis

10.5.2 Identifying objects

10.5.3 Identifying object links

10.6 Class diagrams

10.6.1 Class definition

10.6.2 Identifying attributes

10.6.3 Identifying operations

10.6.4 Identifying relationships

10.7 Import any existing models

10.8 Export models to continue component development

10.9 Next steps

Chapter 11. Phase 9: Model partner interfaces

11.1 Overview

11.1.1 Description

11.1.2 Timing

11.1.3 Roles and responsibilities

11.1.4 Tools

11.1.5 Output

11.2 Identify partner touch points

11.3 Create partner interfaces process models

11.4 Next steps

Chapter 12. Phase 10: Automate the MQSeries Workflow model

12.1 Overview

12.2 Configuring the Sales Order process

12.2.1 Installing and setting up the Java environment

12.2.2 Importing the Sales Order FDL

12.2.3 Creating a user ID as the process starter

12.2.4 Executing our MQSeries scripts

12.2.5 Granting access to the MQSeries Workflow Runtime database

12.3 Sales Order process model architecture

12.4 Executing the Sales Order process

12.4.1 Test data

12.4.2 Starting the Check For Credit Availability activity

12.4.3 Starting CreditRequest simulator

12.4.4 Stepping through MQSeries Workflow activities.

Part 5 Manage.

Notes:

"SG24-6590-00."

Includes bibliographical references (p. 525-526) and index.

OCLC:

560313313