IBM Lotus Learning management system handbook / [Mike Ebbers ... et al.].

Format:

Book

Contributor:

Ebbers, Mike.

International Business Machines Corporation. International Technical Support Organization.

Series:

IBM redbooks.

IBM redbooks

Language:

English

Subjects (All):

Employees--Training of--Computer-assisted instruction.

Employees.

Employees--Training of--Data processing.

Organizational learning--Data processing.

Organizational learning.

Internet in education.

IBM Lotus Learning management system.

Physical Description:

xx, 466 p. : ill.

Edition:

1st ed.

Place of Publication:

Poughkeepsie, NY : IBM, International Technical Support Organization, c2003.

Language Note:

English

Contents:

Front cover

Contents

Notices

Trademarks

Preface

The team that wrote this redbook

Authors

Co-authors

Acknowledgements

Become a published author

Comments welcome

Part 1 Planning

Chapter 1. Introduction to the IBM Lotus Learning Management System

1.1 Introduction

1.2 What a Learning Management System is

1.3 What makes the IBM Lotus LMS special

1.3.1 Blended learning

1.3.2 Authoring tool

1.3.3 Offline client

1.3.4 The bottom line

1.4 How the LMS is different from LearningSpace

1.5 Lotus Workplace and the LMS

Chapter 2. Planning your LMS deployment

2.1 What is in the LMS

2.1.1 How these components interact

2.1.2 A closer look at the LMS components

2.2 Making a project plan for deploying LMS

2.2.1 Stage 1: IBM Lotus LMS testbed launch

2.2.2 Stage 2: Scoping, planning, and architecture assessment

2.2.3 Stage 3: LMS deployment

2.2.4 Stage 4: Health check

Chapter 3. Capacity planning for the LMS

3.1 Configuration options

3.1.1 Tier configuration

3.2 The initial capacity sizing

3.2.1 Defining student population

3.2.2 Defining the workload pattern

3.2.3 Performance objectives

3.2.4 Capacity planning

3.3 Scalability options

3.3.1 A small deployment

3.3.2 Another small deployment

3.3.3 A medium deployment

3.3.4 A large deployment

3.3.5 Deployment on remote locations

3.4 Database size estimation

Part 2 Installation

Chapter 4. Pre-installation

4.1 Roles and responsibilities

4.1.1 Champion or sponsor

4.1.2 System architect

4.1.3 Network architect

4.1.4 Database administrator

4.1.5 IT system administrator

4.1.6 Help desk

4.1.7 System IT specialist

4.1.8 Corporate data integration specialist

4.1.9 Change management specialist

4.1.10 Content developers

4.2 Preconfiguring the LMS servers.

4.2.1 Installing XVFB on UNIX platforms to enable reporting

4.3 LDAP server

4.3.1 Tasks to complete

4.3.2 Additional information

4.4 Database server

4.4.1 Tasks to complete

4.5 SMTP server

4.5.1 Tasks to complete

4.5.2 SMTP commands

4.6 HTTP servers

4.6.1 HTTP servers for LMS user interface access

4.6.2 HTTP servers for course contents

4.6.3 Tasks to complete

4.7 WebSphere Application Server

4.7.1 WAS terminology

4.7.2 Tasks to complete

4.7.3 Additional information

Chapter 5. Installation

5.1 Installation overview

5.2 Installing LMS

5.2.1 About the LMS installer

5.2.2 Tasks to complete

5.2.3 LMS installation example

5.2.4 Installation file structure

5.3 Creating and populating databases

5.4 Configuring WebSphere

5.4.1 Overview

5.4.2 Defining the WAS parameters at the correct scope

5.4.3 Example of WebSphere settings

5.4.4 Deploying the LMM and DS applications to WebSphere

5.5 System configuration

5.5.1 Setting up the DS

5.5.2 Help files for the setup

5.5.3 Setting up e-mail

5.6 Testing the LMS application

5.7 Additional DS server

Chapter 6. Post-installation tuning

6.1 Move static LMS elements to the Web server

6.1.1 Installing static files for LMM user interface

6.1.2 Installing static files for DS user interface

6.2 LDAP performance

6.2.1 LDAP tuning

6.2.2 Indexing LDAP attributes

6.2.3 Deferring the IsManager lookup

6.3 Database server performance

6.4 Tuning TCP settings on LMS servers

6.4.1 Microsoft Windows 2000

6.4.2 Linux

6.4.3 IBM AIX

6.4.4 Sun Solaris

6.5 Tuning HTTP servers

6.5.1 Reload interval for WebSphere plug-in configuration file

6.5.2 Sun ONE Web server, Enterprise Edition - Solaris

6.5.3 Microsoft Internet Information Server (IIS)

6.5.4 IBM HTTP Server - UNIX.

6.5.5 IBM HTTP Server - Windows 2000

6.6 Tuning the WebSphere Application Server

6.6.1 JVM heap size

6.6.2 JVM Just in Time Compiler

6.6.3 JVM - Avoiding class verification

6.6.4 JVM - Number of garbage collection threads

6.6.5 Web container thread pool

6.6.6 Web Container MaxKeepAliveConnections

6.6.7 MaxKeepAliveRequests

6.6.8 JDBC Data Source - Connection Pool size

Chapter 7. Maintenance

7.1 Server maintenance plan

7.2 Backup hints

7.3 Updating LMS basic settings

7.4 Recommended server restart sequence

7.4.1 Batch files to stop and start LMS

Chapter 8. Troubleshooting

8.1 Introduction

8.2 Locating the problem

8.3 HTTP Server and plug-in problems

8.3.1 Check plug-in settings

8.3.2 HTTP server log

8.3.3 Review WebSphere plug-in log file

8.4 Problems with WebSphere security

8.4.1 Cannot activate Global Security

8.4.2 How to disable security

8.5 Database error

8.6 LMS Updater

8.7 Test JDBC connections from within WebSphere

8.7.1 Test scenario

8.7.2 Deploying the test tool

8.7.3 Content of TestDbConnections.jsp

Chapter 9. Migration overview

9.1 Introduction

9.2 Planning your migration

9.3 Migrating data from Forum

9.4 Migration from LearningSpace to LMS

9.5 Additional resources

Chapter 10. Integration with other systems

10.1 Options for system integration

10.2 Connecting LMS with LVC

10.2.1 Installing the LVC-LMS connector

10.2.2 Enabling an LVC server in LMS

10.2.3 Enabling SSO and importing the LTPA key on LVC servers

10.2.4 About generated courses

10.2.5 Creating and editing courses that include a live session

10.2.6 Managing courses that include a live session

10.2.7 Tips for working with live sessions

10.3 Using the LMS API

10.3.1 Features

10.3.2 A Java-based example.

Part 3 Configuration, customization, and reports

Chapter 11. Configuring LMS

11.1 Getting started

11.2 LDAP, the key to the LMS

11.2.1 Matching strings

11.2.2 Controlling access

11.3 Scaling down the LMS

11.4 Managing users in LMS

11.4.1 Creating roles

11.4.2 Explicit and automatic roles

11.4.3 Permissions

11.5 Create profiles

11.5.1 Rostering users

11.6 Course catalog

11.6.1 Master and course offering folders

11.6.2 Creating course entries

11.6.3 Curriculums and certificates

Chapter 12. Customization

12.1 Introduction

12.2 Introduction to customization sets

12.2.1 Define customization sets

12.2.2 Test customization sets

12.3 Replacing the application logo and text

12.3.1 Replacing the logo

12.3.2 Replacing the text

12.4 Install the ITSO sample customization set

12.4.1 Introduction

12.4.2 Extract the customization set

12.4.3 Register the new customization set

12.4.4 Deployed customization set

12.5 Displaying an online users counter

12.6 Payment method capturing

12.6.1 JSP modifications

12.6.2 Domino Agent

Chapter 13. Custom reports

13.1 Introduction

13.2 JReport overview

13.3 JReport installation

13.3.1 JReport system requirements

13.3.2 JReport Designer download

13.3.3 JReport installation

13.3.4 Install JReport help files

13.4 Steps to create a custom report

13.5 Set up a new report

13.5.1 Creating a custom catalog

13.5.2 Locating an existing report

13.5.3 Create a custom template

13.6 Changing the report

13.6.1 Catalog browser and Report Inspector

13.6.2 Managing report layout

13.6.3 Working with groups

13.6.4 Working with formulas

13.6.5 Adding a data field to the report

13.6.6 Using parameters

13.6.7 Creating and editing SQL

13.6.8 Basic SQL query structure.

13.6.9 Inserting a subreport

13.6.10 Using the view mode

13.7 Deploying a report

13.7.1 Special parameters

13.7.2 Selection types

13.7.3 Categories

13.7.4 Example of attributes for reports

13.7.5 Enabling custom reports

13.8 Example of editing an existing report

13.9 Troubleshooting

Part 4 Using the LMS

Chapter 14. Content is still king

14.1 Course development

14.1.1 The development process

14.1.2 Instructional design

14.1.3 Design elements

14.1.4 Development

14.1.5 IBM 4-Tier Model

14.1.6 Implementation

14.1.7 Evaluation

14.2 Content-related terminology in LMS

14.2.1 Course

14.2.2 Curriculum

14.2.3 Certificates

14.3 Where the content comes from

14.3.1 SCORM

14.3.2 AICC

14.3.3 Importing existing content into LMS

14.4 The LMS Authoring Tool

14.4.1 What the LMS Authoring Tool is meant to do

14.4.2 What the Authoring Tool is not intended to do

14.4.3 The LMS Authoring Tool Guide

14.5 Content deployment

14.5.1 Deployment process overview

14.5.2 The deployment process in detail

14.6 CLIMP, the LMS Command Line Import utility

14.6.1 Installing CLIMP

14.6.2 Using CLIMP

14.6.3 Troubleshooting with CLIMP

Chapter 15. A User view of LMS

15.1 The user interface

15.1.1 Anonymous access

15.1.2 Student access

15.1.3 Manager interface

15.1.4 Instructor interface

15.1.5 Administrator interface

15.2 Offline Learning Client

15.2.1 Deploying the Offline Learning Client

15.2.2 Downloading the Offline Learning Client

15.2.3 Using the Offline Learning Client

15.2.4 Using the Offline Client on one workspace for different users

15.2.5 Silent mode installation

15.2.6 Install the Offline Client from a CD

Part 5 LMS scenario

Chapter 16. Corporate scenario

16.1 What it takes to implement the LMS.

16.1.1 The project team.

Notes:

"Lotus.software"--Cover.

"October 2003."

"SG24-7028-00."

Includes bibliographical references (p. 451-455) and index.

OCLC:

80247263