The dynamics of performance management : constructing information and reform / Donald P. Moynihan.

Format:

Book

Author/Creator:

Moynihan, Donald P.

Series:

Public management and change.

Public management and change

Language:

English

Subjects (All):

Performance--Management.

Performance.

Organizational effectiveness.

Administrative agencies--United States--Management.

Administrative agencies.

Physical Description:

1 online resource (265 p.)

Edition:

1st ed.

Place of Publication:

Washington, D.C. : Georgetown University Press, 2008.

Language Note:

English

Summary:

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance modelùbut the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance managementùsuch as building measurement systems to acquire more performance dataùbut have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how go

Contents:

An era of governance by performance management

Performance management as doctrine

The partial adoption of performance management reforms in state governments

Explaining the partial adoption of performance management reforms

Explaining the implementation of performance management reforms

The interactive dialogue model of performance information use

Performance management under George W. Bush

PART and the interactive dialogue model

Dialogue routines and learning forums

Rethinking performance management.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9781589014350

1589014359

9781435648715

1435648714

OCLC:

652626242