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Challenges in virtual collaboration : videoconferencing, audioconferencing, and computer-mediated communications / Lynne Wainfan, Paul K. Davis.
- Format:
- Book
- Author/Creator:
- Wainfan, Lynne.
- Language:
- English
- Subjects (All):
- Telematics.
- Teleconferencing.
- Physical Description:
- 1 online resource (129 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Santa Monica, CA : Rand, 2004.
- Language Note:
- English
- Summary:
- A summary of the research literature on how the processes and outcomes of virtual, or mediated, collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing); a discussion of ways to mitigate problems in such collaboration; and a suggested strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context.
- Contents:
- Preface; Contents; Figures; Tables; Summary; Acknowledgments; Acronyms; CHAPTER ONE- Introduction; Background; Objectives of This Report; Approach; CHAPTER TWO- Definitions and Methodology; Videoconferencing, Audioconferencing, and Computer-Mediated Communication; Relating the Types of Mediated Communications; Reconciling Findings Over a Period of TechnologicalChange; Search and Synthesis Methods; CHAPTER THREE- Virtual Versus Face-to-Face Collaboration: A Survey of the Literature; A Framework for Reporting Effects; Contextual Differences Between Face-to-Face and Mediated Collaboration
- Process Differences Between Face-to-Face and Virtual CollaborationsOutcome Differences Between Face-to-Face and Virtual Collaborations; Summary; CHAPTER FOUR- Mitigating Problems and Exploiting the Benefits of Mediated Communication; Broad Observations; Tactics for Mitigating Problems; A Strategy for Choosing the Best Medium for Virtual Collaboration; CHAPTER FIVE- Where Next?; Keeping Up with Technology; Developing Better Conceptual Models; Research Needed; Training Needed; Opportunities; Bibliography
- Notes:
- "MG-273"--p. 4 of cover.
- Includes bibliographical references (p. 81-106).
- ISBN:
- 0-8330-4070-7
- 1-59875-337-1
- OCLC:
- 475945074
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