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IOMA's report on managing customer service.

Factiva - Classic Available from 01/01/2000 until 10/31/2004. Available online

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Format:
Journal/Periodical
Contributor:
Institute of Management & Administration.
Language:
English
Subjects (All):
Customer relations--United States--Periodicals.
Customer relations.
United States.
Genre:
Periodicals.
Physical Description:
1 online resource
Monthly
Began in 1997.
Continued By:
Report on Customer Relationship Management
Place of Publication:
New York, NY : IOMA, Inc.
Notes:
Description based on: Issue 97-7 (July 1997); title from caption.
Other Format:
Print version: IOMA's report on managing customer service.

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