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High-performance consulting skills : the internal consultant's guide to value added performance / Mark A. Thomas.
- Format:
- Book
- Author/Creator:
- Thomas, Mark, 1958-
- Language:
- English
- Subjects (All):
- Business consultants.
- Consultants.
- Physical Description:
- 1 online resource (304 p.)
- Edition:
- 1st ed.
- Place of Publication:
- London : Thorogood, 2003.
- Language Note:
- English
- Summary:
- This work provides a practical understanding of the skills required to become a high-performance internal consultant, whatever ones own area of expertise.
- Contents:
- Special thanks; Contents; List of illustrations; Introduction; ONE From managing change to managing surprise?; TWO The art of client management; THREE Marketing internal consultancy; FOUR Managing initial client meetings; FIVE Understanding and defining the client's problem; SIX Managing change; SEVEN Presenting client feedback; Eight Implementing, reviewing and exiting projects; NINE The internal consultant's toolkit
- Notes:
- Description based upon print version of record.
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 1-85418-802-X
- 9786610173860
- 1-280-17386-6
- 1-4175-9580-9
- 1-85418-533-0
- OCLC:
- 171581657
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