Handbook on Knowledge Management 1 : Knowledge Matters / edited by Clyde Holsapple.

Format:

Book

Contributor:

Holsapple, Clyde., Editor.

Series:

International Handbooks on Information Systems ; 1

Language:

English

Subjects (All):

Application software.

Organization.

Planning.

Operations research.

Decision making.

Information technology.

Business—Data processing.

Management.

Computer Applications.

Operations Research/Decision Theory.

IT in Business.

Information Systems Applications (incl. Internet).

Local Subjects:

Computer Applications.

Organization.

Operations Research/Decision Theory.

IT in Business.

Information Systems Applications (incl. Internet).

Management.

Physical Description:

1 online resource (XXXIV, 700 p.)

Edition:

1st ed. 2004.

Place of Publication:

Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2004.

Language Note:

English

Summary:

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. .

Contents:

I: Foundations of Knowledge Management

1 The Rise of the Knowledge Organization

2 Knowledge Managers: Who Are They and What Do They Do?

3 On Knowledge Work

4 Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm

5 The Knowledge Economy

6 A Knowledge Management Ontology

II. Knowledge: A Key Organizational Resource

7 Knowledge and Competence as Strategic Assets

8 The Intellectual Capital of Nations

9 Knowledge and Its Attributes

10 Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases

11 Organizational Memory

12 Organizational Culture as a Knowledge Resource

13 Does Accounting Account for Knowledge?

14 Knowledge Management in Action?

III. Knowledge Processors and Processing

15 Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows

16 Organizational Knowledge Acquisition

17 Problem Solving: A Knowledge Management Process

18 Knowledge Creation

19 Sensemaking Processes in Knowledge Management

20 Creating and Facilitating Communities of Practice

21 Knowledge Sharing Proficiencies: The Key to Knowledge Management

22 Business Process as Nexus of Knowledge

23 The Partnership between Organizational Learning and Knowledge Management

IV. Influences on Knowledge Processing

24 Valuing Knowledge Management Behaviors: Linking KM Behaviors to Strategic Performance Measures

25 A Framework for Security, Control and Assurance of Knowledge Management Systems

26 Alternative Strategies for Leveraging the Knowledge Asset: A Framework for Managerial Decision-Making

27 The Leaders of Knowledge Initiatives: Qualifications, Roles, and Responsibilities

28 The 7 C’s of Knowledge Leadership: Innovating our Future

29 Trust and Knowledge Management: The Seeds of Success

30 Why Knowledge Management Systems Fail: Enablers and Constraints of Knowledge Management in Human Enterprises

31 Identifying and Transferring Internal Best Practices

32 Strategic Knowledge Managing in the Context of Networks

Keyword Index.

Notes:

"With 61 Figures and 62 Tables"--Title page verso.

Includes bibliographical references at the end of each chapters and index.

ISBN:

3-540-24746-7