Assert yourself : how to find your voice and make your mark.

Format:

Book

Author/Creator:

A. and C. Black Publishers Staff, Corporate Author.

Series:

Steps to success.

Steps to success

Language:

English

Subjects (All):

Assertiveness (Psychology).

Interpersonal communication.

Physical Description:

1 online resource (97 p.)

Edition:

Revised edition.

Place of Publication:

London : A&C Black, 2009.

Language Note:

English

Summary:

Full of practical, step-by-step advice on how to boost your self confidence and deal with others assertively without appearing aggressive, Assert yourself contains a self-assessment quiz, top tips, common mistakes and advice on how to avoid them, summaries of key points, plus lists of handy books and weblinks.

Contents:

Cover; Titlepage; Copyright; Contents; How assertive are you?; 1 Communicating assertively at work; 2 Developing presence; 3 Building confidence at work; 4 Managing others' perceptions; 5 Using non-verbal communication; 6 Dealing with stressful relationships and bullying; 7 Improving leadership skills; 8 Negotiating the pay rise you deserve; Where to find more help; Index

Notes:

Includes index.

Description based on online resource; title from PDF title page (ebrary, viewed August 14, 2015).

ISBN:

1-280-85135-X

9786610851355

1-4081-0254-4

OCLC:

232575281