Choosing 360 : a guide to evaluating multi-rater feedback instruments for management development / Ellen Van Velsor, Jean Brittain Leslie, John W. Fleenor.

Format:

Book

Author/Creator:

Van Velsor, Ellen.

Contributor:

Leslie, Jean Brittain.

Fleenor, John W.

Morrison, Ann M.

Series:

CCL ; no. 334

Language:

English

Subjects (All):

Organizational effectiveness--Evaluation--Methodology.

Organizational effectiveness.

Feedback (Psychology).

Executives--Rating of.

Executives.

Physical Description:

ix, 46 p.

Edition:

1st edition

Other Title:

Choosing three hundred and sixty

Guide to evaluating multi-rater feedback instruments for management development

Place of Publication:

Greensboro, N.C. : Center for Creative Leadership, c1997.

Language Note:

English

System Details:

text file

Summary:

Feedback is a rare commodity in organizational life, but it is key to managerial effectiveness. One increasingly popular vehicle for getting feedback from one's boss, peers, and subordinates is the multiple-perspective, or 360-degree, feedback instrument. Use of such an instrument can enhance self-confidence by highlighting individual strengths and can facilitate greater self-awareness by pointing out areas in need of further development. Because of the availability of so many feedback instruments, finding the best instruments for an organization's needs is difficult. This book presents a step-by-step process that shows how to evaluate multiple-feedback instruments intended for management development. The steps take you through such issues as instrument development, validity and reliability, feedback display, scoring strategies, and cost.

Contents:

Intro

Foreword

Acknowledgments

Introduction

STEP 1: FIND OUT WHAT IS AVAILABLE

STEP 2: COLLECT A COMPLETE SET OF MATERIALS

STEP 3: COMPARE YOUR INTENDED USE TO INSTRUMENT CHARACTERISTICS

STEP 4: EXAMINE THE FEEDBACK SCALES

STEP 5: FAMILIARIZE YOURSELF WITH THE INSTRUMENT-DEVELOPMENT PROCESS

STEP 6: LEARN HOW ITEMS AND FEEDBACK SCALES WERE DEVELOPED

STEP 7: FIND OUT HOW CONSISTENT SCORES TEND TO BE

STEP 8: ASSESS BASIC ASPECTS OF VALIDITY-DOES THE INSTRUMENT MEASURE WHAT IT CLAIMS TO MEASURE?

STEP 9: THINK ABOUT FACE VALIDITY

STEP 10: EXAMINE THE RESPONSE SCALE

STEP 11: EVALUATE THE FEEDBACK DISPLAY

STEP 12: UNDERSTAND HOW BREAKOUT OF RATER RESPONSES IS HANDLED

STEP 13: LEARN WHAT STRATEGIES ARE USED TO FACILITATE INTERPRETATION OF SCORES

STEP 14: LOOK FOR DEVELOPMENT AND SUPPORT MATERIALS

STEP 15: COMPARE COST-VALUE FOR THE PRICE

STEP 16: CONSIDER LENGTH A MINOR ISSUE

Conclusion

References

Suggested Readings

Glossary of Terms

Instrument Evaluation Checklist.

Notes:

Digitized and made available by: Books 24x7.com.

Update ed. of: Feedback to managers, vol. 1. 1991.

Verso t.p.: "CCL NO. 334."

Includes bibliographical references (p. 33-34).

Related Work:

Morrison, Ann M. Feedback to managers.

ISBN:

9786611001605

9781604916720

1604916729

9781281001603

1281001600

9781932973433

1932973435

OCLC:

923618653