Feedback that works : how to build and deliver your message / Sloan R. Weitzel.

Format:

Book

Author/Creator:

Weitzel, Sloan R.

Contributor:

Center for Creative Leadership.

Series:

Report (Center for Creative Leadership) ; no. 405.

Ideas into action guidebooks.

Ideas into action guidebooks

CCL ; no. 405

Language:

English

Subjects (All):

Supervision of employees.

Feedback (Psychology).

Physical Description:

1 online resource (33 p.)

Edition:

1st edition

Other Title:

Feedback that works.

Place of Publication:

Greensboro, N.C. : Center for Creative Leadership, c2000.

Language Note:

English

System Details:

text file

Summary:

Whatever level you occupy in an organization, from line manager to senior executive to team leader, the skill of giving meaningful and effective feedback is an important component to helping other people develop and to getting the job done. Creating and delivering a specific message based on observed performance is key to effective feedback. Your feedback should enable the receiver to walk away understanding exactly what he or she did and what impact it had on you. When the result is this specific and this direct, there is a better chance that the person getting the feedback will be motivated

Contents:

Title Page; Table of Contents; What Is Effective Feedback?; Ten Common Mistakes in Giving Feedback; Developing Effective Feedback Skills; Capture the Situation; Describe the Behavior; Deliver the Impact; Maintaining the Message; Putting It All Together; The Dozen Do's and Dont's of Effective Feedback; Words with Impact; Suggested Readings; Background; Key Point Summary; Lead Contributor

Notes:

Description based upon print version of record.

Description based on publisher supplied metadata and other sources.

Includes bibliographical references (p. 27).

ISBN:

9786611001148

9781118127452

1118127455

9781281001146

1281001147

9781118127469

1118127463

9781932973051

1932973052

OCLC:

769341653